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How We Continuously Innovate to Improve Public Safety for Everyone

When Mark43 first entered the world of policing technology, we, admittedly, weren’t sure what exact problem we were trying to solve. As founders, we learned about the crime-fighting capabilities of social network analysis in the Harvard engineering class where it became clear public safety tech wasn’t what we hoped it to be. We then dove…

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Episode 6: The Future of Public Safety Is in Your Mobile Device with Dale Stockton

The future of public safety is in your hands. (Literally — the future is the smartphone in your hands.) Dale Stockton joined us on this episode of Pinpoint, to discuss the intersection of mobile devices and public safety. Dale has 32 years experience in the field as a law enforcement officer and retired as a…

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Procurement 101: Surveying the Market

New technology needs can catch us by surprise. A vendor announces they will no longer be providing updates to their software. A core database on which an application relies is being “sunsetted” in a year. A law changes, requiring you to collect an entirely new set of data that your current application suite cannot currently…

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Procurement: Getting The Most Out of Your Demo Day

Seeing a product is an important step in learning about the ultimate solution a procuring government agency may select. Fortunately, vendor demos are a near-ubiquitous stage in the government procurement process. Unfortunately, the manner in which those demos are run could be largely improved. With little guidance from the agency, vendor demos often turn into flashy, highly…

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Unintended Consequences of New Government Technology

“Modernization” is one of the very en vogue terms describing a swath of government initiatives these days. Crippled by years of bureaucracy, shrinking budgets and other structures that prevent agencies from moving with speed and agility, only now have government entities realized “modernization” is a must. Not only is it a goal that will move an agency forward,…

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The Government Technology Bill of Rights

The foundation of a high-quality government technology implementation is a high-quality technology product. In order to ensure that government agencies are procuring technology products that will have a high likelihood of being successful, there should be a minimum set of criteria that define what those products should be able to do. Stated differently, this set…

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How Cloud is Changing the Role of IT

One of the most pivotal decisions that government IT administrators can make today is whether or not they move their agency to the cloud. They can choose to stick with their old technology – which is often built on top of on-premise servers and is at the mercy of any bad actors the department firewall…

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Why You Should Ditch The Requirements Checklist

You’ve made the choice to acquire new technology for your agency. Maybe your first vendor didn’t deliver the right solution – or changing conditions in your agency, realm of responsibility, mission and/or area of operation necessitate a solution you didn’t have before. Whatever the reason, evaluating new technology will require a long process involving drafting…

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Achieving Compliance with FBI Crime Reporting

At the invitation of the Arizona State Senate Transportation and Technology Committee, Mark43 provided an overview of the FBI’s upcoming transition to the National Incident Based Reporting System (NIBRS), and how it will impact crime reporting technology in state and local law enforcement. Lawmakers and law enforcement alike can benefit from the on-demand recording of…

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This is How We Roll

In the last year, Mark43 reached the very interesting point where systems we initially implemented for 25 people didn’t work as well for 90. Sure, some business processes were light enough to still get the job done: monthly all-company meetings, nascent expense reporting, and new hire onboarding. But even those were beginning to fray. This wasn’t…

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