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How We Built A User-Centered RMS

In this webinar, Mark43 Product Manager Mike Davey discusses the strategic design decisions made in building Mark43’s RMS. Thousands of hours of field research combined with a thorough understanding of users’ needs and problems resulted in a highly intuitive reporting workflow, which Mike demonstrates in detail. Former Boston Police Commissioner Ed Davis also joins Mike to…

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Data Interoperability in the Cloud

PSAPs need to seamlessly share data across multiple applications and jurisdictions in real time, but connecting locally-hosted servers is often a resource-intensive burden subject to system downtime and security risks. Originally presented at the 2016 APCO Emerging Technology Forum in Seattle, this recorded Tech Talk will provide an overview of cloud technology: what it is, why…

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