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How we Built a Records Search For All Users

When you build software, you have to ask a lot of questions. When it comes to something as broad and powerful as a search function, the most important question is not “What can you search?” (that comes later) but rather “Who needs to search?” As a Product Manager at Mark43, I spent months shadowing the…

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How We Built A User-Centered RMS

In this webinar, Mark43 Product Manager Mike Davey discusses the strategic design decisions made in building Mark43’s RMS. Thousands of hours of field research combined with a thorough understanding of users’ needs and problems resulted in a highly intuitive reporting workflow, which Mike demonstrates in detail. Former Boston Police Commissioner Ed Davis also joins Mike to…

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