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Why Opt For Mark43 Multi-Tenant Cloud?

A multi-tenant cloud is a Software-as-a-Service (SaaS) solution in which a single software application serves multiple client agencies (i.e.: ‘tenants.’) It is designed for end-users and delivered over the web. A multi-tenant cloud allows local agencies or agencies within a consortium to seamlessly share data and take advantage of pooled resources. This contrasts with single-tenant…

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4 Tips to Train your Agency on New Public Safety Technology

Today’s law enforcement agencies have a greater need for quality data than ever before. This makes the systems that collect data—like a CAD, RMS, or JMS—incredibly significant for any downstream processes, like crime analysis. But data management software is only as reliable as the end-users that input information. Transitioning to a new software system or…

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Ep 16: NG911 and How the Dispatch Center Can Minimize the Psychological Impact of Graphic Images w/ Paul Lisker

The world is changing. We heat our homes from our phones, we lock our doors from our phones, we bank from our phones, we can even start our cars from our phones. Our cell phones do everything these days. They’re cameras, social media machines, file storage systems, and music players. But what hasn’t changed much…

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How Technology Helps Law Enforcement Agencies Tackle Today’s Challenges

A 2017 analysis of 17,000 news articles about police and policing highlighted a number of recurring issues that are top of mind for today’s law enforcement executives. These included the rise of legalized marijuana in various states; vehicle chases and the danger they present to the community; immigration; and the transition to NG9-1-1 in our…

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Ep 15: Go Ahead and @ Your Police Department: Establishing a Twitter Presence For Your Precinct.

Twitter is a waste of time, right? If you spend any amount of time on Twitter, it may seem like all it’s good for is arguing about politics, discussing sports scores, or getting the latest celebrity gossip. But what if your Police Department could leverage Twitter to make a difference? What if you could use…

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How to Choose a Cloud Vendor for Your PSAP

Before we jump into the details, you might want a quick refresher on the key differences between cloud and on-premise software implementations. For your end users, such as dispatchers and call takers, there won’t be much of a change at all. Cloud software is installed and accessed through the Internet connection at your PSAP. Users…

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