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The Denver Post logo

Ashton Kutcher helps kickstart COIN’s new focus on pairing startups with government

November 4, 2016/in News Huemor/by Benja

Colorado’s mission to become an entrepreneurial and innovation hub for private companies is well on its way. And that has left the Colorado Innovation Network needing to refocus.

COIN, Gov.  John Hickenlooper’s pet project launched in 2011, did just that on Thursday, nixing its annual summit and introducing Reverb — with a little help from investor and actor Ashton Kutcher, known for his role in “That ’70s Show” and now starring in “The Ranch,” a Netflix comedy set in Colorado.

“We can be the leaders for the entire nation right here today,” said an impassioned Kutcher, who took the stage at Reverb following the governor. “This can start today. We can start a movement and push this through the nation.”

Let’s back up a bit.

COIN, a privately funded organization that sits inside public government, wanted to bring businesses, government and the private sector together to figure out how to attract talent, entrepreneurs and capital to the state. Denver has since racked up a number of honors, most recently Forbes’ top city for business and careers.

As COIN’s executive director Anna Ewing and her team began refocusing in the past year, Kutcher and his Sound Ventures investment firm were looking for public officials willing to take a chance on promising technology to make government processes more efficient. The other common denominator: Liberty Media executive Chad Hollingsworth, a member of the Sound Ventures investment team.

Hollinsworth was working with COIN and convinced Kutcher there was real interest in Colorado in making institutional changes. “So we said ‘All right, let’s put this conference together just to get the discussion going and maybe we can figure out where this friction is and start to eliminate it,’” Kutcher said. “Maybe the companies can pivot a little bit, maybe the government can pivot a little bit and we can find some common ground.”

The mix of attendees Thursday was different than at past COIN Summits. People who work for the state’s fire prevention division, department of public safety and office of information technology mixed in with startup founders and venture capitalists. And instead of just the usual speakers on stage, the conference made time for one-on-ones between companies, government officials and Kutcher himself.

“The ecosystem in Colorado has evolved so dramatically that we really wanted to focus on something where we could be progressive, add value and do something new that the private sector wasn’t doing,” Ewing said. “We know the technology is being developed by private innovators but there are some significant hurdles for getting those systems embedded into government systems, whether it’s the procurement process or risk tolerance.”

Some government officials talked about the limits of working in the public sector. Colorado Department of Transportation chief Shailen Bhatt mentioned last month’s successful trip of an autonomously-driven truck carrying a load of Budweiser beer from Fort Collins to Colorado Springs.

“My buddies in Silicon Valley, they always talk about failing: We want to fail. We want to reward failure,” Bhatt said. “But if the (autonomous) truck shipment had not gone well last week, it’d be, ‘Who are you going to replace the former executive director of CDOT with?’ Because that’s not what happens in our world when you make a big investment and something goes wrong.”

Kutcher, who has been investing in tech startups, including Uber, for the past decade, said don’t think about the impossible but the possible.

“The first inclination is why it’s not possible, as opposed to why it is possible and how do we overcome the hurdles,” he said. His goal is to get public agencies connected to tech startups in collaborations that make sense. If that works, he hopes to roll out the Reverb model to other states.

He said his team has done the work of vetting companies to make sure the technology works and meets regulations. For example, he said, one of his companies Mark43 has law enforcement software to reduce a police officer’s office work load. It’s currently being used in Washington, D.C., California and other parts of the country.

“It reduces the amount of time it takes an officer to do a police report by a factor of 10. So you can take a police report down from an hour to 10 minutes,” Kutcher said. “That’s an additional 50 minutes a day that the officer can be on the beat and on the streets actually doing the job they like doing.”

Kutcher said that his interest in technology started after his twin brother, Mike, received a heart transplant at age 13.

“A virus attacked his heart. I became increasingly interested in biochemistry and genetic engineering and how to stop that virus from replicating,” said Kutcher, who went on to study biochemical engineering at the University of Iowa before dropping out to model and, eventually, act.

His brother now lives in Denver.

Kutcher began investing around 2006 because he noticed “online buffering speeds get faster and faster and though we could quantify creativity and quantify the distribution content,” he said.

He went on to co-found venture capital firm A-Grade Investments about six years ago and Sound Ventures in 2015. Investments include OpenGov, a cloud-based system to help public agencies budget better; Neighborly, which eliminates the middleman in municipal bonds; and education platforms Albert.IO and Panorama Education.

“I’m just a nerd,” Kutcher said. “Honestly, they always say that the thing you should be doing is the thing you do on the weekends. I work on the weekends.”

 

Next Billion Dollar Startups 2016: How Mark43's Scott Crouch, 25, Built Software To Help Police Departments Keep Cops On The Street

October 20, 2016/in Award Huemor/by franco

When he was a student at Harvard, Scott Crouch started Mark43 with a few college buddies to help police departments run more efficiently and effectively with software and data analytics. The New York-based company helps cops enter arrest and incident reports faster and gives them critical information about whether a suspect is likely to be armed and dangerous or not.

While it’s not easy getting police departments to change, Mark43 signed on the Washington, D.C. metropolitan police department last year, and more recently added those in Camden, N.J. and Jersey City, N.J. In June, Mark43 won a bid for five departments in Los Angeles County over more established competitors. “We knocked them out on the first RFP we bid on,” says Crouch, 25 and a member of the 2015 class of Forbes 30 Under 30. Mark43 is now releasing its emergency-response system that offers a new way to dispatch fire, EMT and police to get help to people who need it faster.

After coming up with the idea during college, Crouch and his friends, Matthew Polega and Florian Mayr, spent time riding around with police officers to understand what they needed. “We found an overall, amazing lack of modern police technology,” Crouch says. One result of the aging technology: Hours spent filing arrest reports and other paperwork that could have been spent keeping neighborhoods safe. “What we’ve seen is we can bring down the amount of time to do an arrest by 50%, and that’s just on the efficiency side of things,” Crouch says. “Deploying the platform in D.C. is like hiring 110 more patrol officers.”
While revenues estimated at upwards of $15 million for 2017 are small, with 75 employees and $41 million in equity raised from General Catalyst Partners, Spark Capital and others, Mark43 has big plans. There are around 18,000 police departments in the United States, and Crouch hopes to sign on dozens of new customers next years, and bring on thousands eventually. He sees additional opportunities in building software for courts, jails, and related institutions. “We are seeing a turning point,”  he says, “where departments are so unhappy about what they’ve got.”

smart policing through tech interview on CNBC news

Cops in the Cloud

August 31, 2016/in News Huemor/by Benja

Cops in the cloud from CNBC.

Scott Crouch, Mark43 Co-Founder & CEO, discusses his company that helps get cloud computing tech into police departments for better law enforcement.

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South Bay LA selects Mark43 to modernize public safety technology

July 26, 2016/in Release Huemor/by ivonne

NEW YORK – Mark43, developer of a cloud-based public safety software platform, today announced they have been selected to modernize technology for the South Bay Regional Public Communications Authority (RCC) following an intensive, competitive bidding process.

Effective immediately, Mark43 will begin project development for the region’s first bidirectional system for Computer-Aided Dispatch (CAD) and Records Management (RMS). For instance, the updated technology will allow dispatchers to instantly access a history of police reports at a particular location and better inform first responders. The RCC services the cities of Gardena, Hawthorne, and Manhattan Beach, and provides communications services to El Segundo and Hermosa Beach — processing hundreds of thousands of police and fire incidents each year.

“We are thrilled to work with the South Bay Regional Public Communications Authority to modernize their technology systems and strengthen the tools our first responders rely on every day,” said Mark43 Co-Founder and CEO Scott Crouch.

Mark43’s team spent hundreds of hours in the field with public safety agencies nationwide in order to better understand and build effective tools for first responders. Already in use in the Metropolitan Police Department and several other law enforcement agencies in Washington D.C., Mark43’s platform is proven to significantly reduce reporting times for first responders and stands to vastly improve information sharing across the consortium of South Bay cities served by the RCC.

The RCC plans to launch Mark43’s software platform in 2017.

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Law enforcement software platform creator Mark43 announces $27 million in series B funding

July 5, 2016/in Release Huemor/by ivonne

NEW YORK — Mark43, developer of cloud-based records management and analysis tools for law enforcement, announced today that it has closed $27 million in Series B equity financing, led by General Catalyst and Spark Capital. This new capital will allow Mark43 to expand its team and deploy its platform with new police forces across the county.

“From massive amounts of administrative work to ineffective information-sharing, workflow issues can seriously limit law enforcement and their ability to fight crime,” said Scott Crouch, Co-Founder and CEO of Mark43. “Mark43’s platform vastly improves the overall information collection and management while helping detectives immediately access information and conduct investigations. Whether in the field or at their department, Mark43 saves valuable time and energy for police departments so they can optimize how they allocate valuable resources.”

Mark43’s revolutionary software platform, Cobalt, combines records management, with analysisand investigative tools in a seamlessly-integrated suite. The platform makes the delivery of real-time law enforcement information in the field a reality for police departments.

“Across the country, officers are spending large amounts of their shifts doing reports behind a computer rather than patrolling the streets. In Washington, D.C., the first metropolitan area to launch our system, we’re giving local law enforcement back over 230,000 hours per year on the street. It’s a workforce multiplier, and the investigative tools that we’re building will help detectives solve crimes. Our mission is to help our first responders and to improve the safety of our communities,” said Crouch.

“We’re very excited to return as lead investors in Mark43,” commented Alex Finkelstein, General Partner, Spark Capital and Mark43 board member. “The enormous appeal and proven success of Mark43’s platform has allowed Scott and his team to create an industry-leading brand in only a few years.

“Financing was led by Spark and General Catalyst with participation from existing seed and Series A investors including General David Petraeus, Lowercase Capital, SV Angel, and the Govtech fund. New participants include Jeff Bezos, Ashton Kutcher’s Sound Ventures, and Goldman Sachs.

New York Business Journal logo

Jeff Bezos, Ashton Kutcher and Gen. Petraeus back crimefighting tech Mark43

April 30, 2016/in News Huemor/by ivonne

Who gets: Mark43, a software maker that uses cloud-based records management and analysis tools for patrol officers. The technology enables detectives to review traffic diagrams, as well as collaborate, attach uploaded files, and control access to cases.

Amount raised: $27 million in Series B. Mark43’s $10.8 million Series A round was announced last August.

Who invests: Financing for the round was led by Spark Capital and General Catalyst with participation from existing seed and Series A investors including former director of the CIA General David Petraeus. New participants include Jeff Bezos, Ashton Kutcher’s Sound Ventures and Goldman Sachs. Existing investors Lowercase Capital, SV Angel and the Govtech Fund also returned.

What the CEO says : “From massive amounts of administrative work to ineffective information-sharing, workflow issues can seriously limit law enforcement and their ability to fight crime,” said Scott Crouch, co-founder and CEO of Mark43. “Mark43’s platform vastly improves the overall information collection and management while helping detectives immediately access information and conduct investigations. Whether in the field or at their department, Mark43 saves valuable time and energy for police departments so they can optimize how they allocate valuable resources.”

Company details: As police departments are adopting body cameras and using other instrumentation, Mark43 could be the local station’s latest addition. Based in the Flatiron District, the startup aims to assist police departments of all sizes in their reporting and analysis. The software platform, known as Cobalt, integrates records management with investigative tools within a seamlessly-integrated suite. Mark43, Gen. Petraeus said last year, “can accommodate the input of increasing types of data as the world of policing continues to evolve.” Indeed, police departments are increasingly adopting body cameras and using other instrumentation.

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Manhattan and Hermosa Beach police to benefit from new Mark43 software

April 30, 2016/in Release Huemor/by ivonne

The dispatch center that accepts 9-1-1 calls and sends police officers to locations in five South Bay cities is upgrading its systems with software designed to improve officer safety, decrease response times and make crime reports instantaneously available for investigative work.

The cloud-based software platform, developed by a team of young New York-based engineers, will allow dispatchers to instantly access the police history at an address before officers arrive there, and allow officers to quickly type in crime reports in their cars, eliminating the hours they spend writing reports on paper.

“This is very much the newest and most modern system out there,” said Scott Crouch, CEO of Mark43, which makes the software named Cobalt.

It may take about 15 months to implement the Cobalt system for the South Bay Regional Public Communications Authority center in Hawthorne. Commonly called RCC, the facility provides police dispatching in Manhattan Beach, Hawthorne, El Segundo, Hermosa Beach and Gardena, and soon may strike a deal with Culver City.

Ralph Mailloux, the center’s executive director, confirmed this week that Mark43 had been selected to provide the RCC with new software, but said it could take three months to negotiate the final price and reach a deal.

The five South Bay cities, which already share the costs of the facility’s dispatching services, would pay for the Cobalt software—estimated at several million dollars—depending on their policing needs, Mailloux said.

The system, first used by the Metropolitan Police Department in Washington, D.C., will make it easier to share information with the other agencies because it will be available in the cloud, making it accessible from any computer.

Crouch said Cobalt totally eliminates the need for paper reports. Therefore, officers who spend less time writing reports, either in their cars or at the station, will be able to spend more time on patrol.

The system then will create reports to go to detectives, crime analysts and others in the station, which, with paper, can become time-consuming.

“It leads to them basically having more ability to spend their time proactively,” Crouch said.

Currently, it is time-consuming for officers to go through reports to find out a history at a given location, but this system will immediately tell them what they might encounter from previous calls, Crouch said.

Mailloux said the RCC will look to improve software for firefighting efforts as well. The center provides dispatching services to member cities not served by the Los Angeles County Fire Department.

GovTech 100 2016: Next Wave of Civic Innovation

January 6, 2016/in Award Huemor/by franco

The editors of Government Technology together with e.Republic Labs, a sister organization focused on civic innovation and new market entrants, have developed the inaugural GovTech100, a listing of the leading 100 companies focused on government as a customer, having developed an innovative or disruptive offering to improve or transform government, or having created new models for delivering services. These companies are active in one or more market segments: administrative, service delivery, intelligent infrastructure and civic tech focus areas.

Check out the full list here.

GT logo

Police Tech Problems Draw Interest from Venture Capitalists

August 21, 2015/in News Huemor/by ivonne

Most venture capitalists don’t anticipate finding prospective entrepreneurs at a murder scene. But that’s exactly where the Govtech Fund’s Ron Bouganim saw the CEO of his latest startup investment Mark43. Bouganim, the managing partner of the venture capital fund, recalled watching a news report about a shooting May 4 on the local NBC TV station in Washington, D.C.

“There was the local news, and then literally, there’s the CEO [Scott Crouch] of Mark43 in a flak jacket unfurling the caution-do-not-pass tape for the crime scene,” Bouganim said. “You can barely make him out, but there he was.”

Crouch had been on a ride-along. It was one of the hundreds of late night and early morning rides Mark43 has conducted since it launched as a police analytics platform in 2012. Bouganim said the story illustrated the kind of dedication and entrepreneurial obsession that’s catapulted the startup’s funding to $12.8 million. In a more recent round of funding on Aug. 3 the Govtech Fund, which exclusively targets govtech startups, was joined by top-tier firms like Spark Capital and General Catalyst to invest $10.8 million of Series A funding.

Bouganim said Mark43 is emblematic both of what a government tech startup can do and the rising interest from traditional venture capitalist firms.

Crouch was a junior at Harvard, when he and fellow co-founders Matt Polega and Flo Mayr created Mark43 as an all-in-one analytics cloud platform that provides police with data from different departments. It relays incident reports, can do background checks across multiple datasets, scans social media and phone records via warrants, and can even show a suspect’s criminal associations.

For their efforts, Forbes included the co-founders in its listing of top 30-under-30 enterprise entrepreneurs for 2015, while FastCompany magazine ranked Mark43 within its top 50 most innovative companies for 2015. This month the startup will deploy its technology throughout the Washington, D.C., Metropolitan Police Department and 30-plus federal agencies — a move affecting more than 15,000 government employees.

Already, the company claims its software has assisted law enforcement in the arrest of hundreds of sexual predators, gang members, murderers and violent criminals.

“I just keep banging the drum, this is a serious space, and there are serious startups,” Bouganim said.

Bouganim is a believer that the decades old govtech space — not to be confused with the civic tech industry — is undergoing a change driven by an influx of startups entering the market. The strong commercial interest can be traced to government’s need for affordable innovation and cloud technologies that enable small companies to scale rapidly. For evidence, Bouganim points out that most of the companies in the Govtech Fund’s investment portfolio have entrepreneurs under 30, and collectively, they boast an average government sales cycle of 86 days.

“We are gravitating to investments where the pain point is so great within the market that, one way or another — and with various procurement approaches — the buyer is saying, ‘I’m going to jump through whatever hoops I need to make this happen,’” Bouganim said.

In law enforcement the problem is the amount of paper records tied to antiquated data management systems. SceneDoc, a competitor and similar incident reporting solution piloted in Palm Springs, Calif., is estimated to potentially save the city thousands of dollars and would put additional patrol officers on the street. It would do this by eliminating the time officers take to transport reports to departments, grab signature approvals and file them into records systems. Palm Springs Sgt. William Hutchinson said officers spend an average of 45 minutes filing paperwork for an incident. On busy nights, officers can respond to as many as 15 incidents.

Given that kind of paper-based workload, law enforcement may be more than willing to part with old vendors in favor of Mark43. Bouganim said the fresh start and comprehensive approach was a big selling point for the investment.

“We’ve looked at a number of technologies in the law enforcement space, but the ones we looked at always seemed to be incremental,” Bouganim said. “Mark43 is completely rethinking the way that police departments would be organized, the way that officers would do their daily jobs, and you have everything from arrest reports to analytics — it’s the whole gamut.”

The Wall Street Journal logo

Software for Police Officers’ Field Intel Gets Attention of Gen. Petraeus, VCs

August 4, 2015/in News Huemor/by ivonne

Police cars may be next in line for an information age overhaul.

Software is being introduced to some police departments that can turn the background of a squad car’s dashboard red when the license plates or physical description of a suspect known to be armed and dangerous are keyed in. But when the person has no serious record, the display stays neutral, possibly calming an officer’s nerves.

“Surfacing this kind of information immediately can save a police officer’s life and save lives of the community,” said Scott Crouch, co-founder and chief executive of startup Mark43, whose software offers these and other features and is attracting interest from police departments and investors.

[Please find the complete article online at the The Wall Street Journal]

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