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AIThority: Mark43 Announces Partnership With RapidSOS, Bringing Even More Speed and Accuracy to Its Computer-Aided Dispatch Software

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By: Business Wire

Mark43 and RapidSOS partnership will enable public safety telecommunicators to access precise location information from callers in need and shorten response times

Mark43, the leading cloud-native public safety technology company, announced a partnership with RapidSOS that will provide 911 call centers that are using Mark43 CAD with access to RapidSOS enhanced location information, a partnership that will improve the response speed and accuracy of first responders.

“We are proud to be partnering with RapidSOS”

Through this partnership, Mark43 is recognized as RapidSOS Ready, providing telecommunicators with accurate caller location and rich additional data shared by RapidSOS. The partnership allows Mark43 to share robust data from the RapidSOS Platform – including dynamic location, health and medical information, connected building and alarm data, and more – with first responders in an emergency. This information provides first responders with unprecedented situational awareness so that they can arrive on scene faster and better informed.

“We are proud to be partnering with RapidSOS,” said Bob Hughes, CEO of Mark43. “When getting emergency help and resources to those who need it, seconds matter and lives are impacted. This partnership ensures that first responders using Mark43 CAD are dispatched as efficiently as possible and with the most accurate location information available. Public safety agencies deserve the best mission-critical technology, which we’re committed to providing. This partnership with RapidSOS is proof of that commitment.”

“We’re united in our commitment to empower safer, stronger communities with intelligent, data-driven emergency response worldwide,” said Dave Sehnert, Head of Public Safety Partnerships at RapidSOS. “Together with our RapidSOS Ready Emergency Community, we’re providing people with an added layer of safety and security and supporting our heroic first responders in saving millions of lives annually.”

Mark43 CAD operates as a natural extension of the dispatcher, call taker, and in-field first responder during an emergency response. Using this system, officers are able to take calls from anywhere, regardless of whether they are at a computer or on their mobile device. This keeps officers away from the station, out of their car, and in the field where they belong.

RapidSOS technology provides public safety telecommunicators with device-specific location information by accessing the GPS information inside a specific mobile device. This is a significant improvement upon how location information is typically determined, whereby a 911 call center or public safety answering point (PSAP) relies upon a cell phone network carrier to determine where the device is located.

The enhanced accuracy provided by the RapidSOS integration with Mark43 CAD enables telecommunicators to send first responders exactly where they are needed – to the device’s specific location. This partnership also reduces the call handing / call processing time by providing telecommunicators with an accurate location as soon as the call comes in.

Both Mark43 CAD and RapidSOS are cloud-native, and are far more prepared to support public safety and evolve with the landscape to provide the best security and resiliency that is available today, tomorrow, and beyond.

Original Story: https://aithority.com/technology/mark43-announces-partnership-with-rapidsos-bringing-even-more-speed-and-accuracy-to-its-computer-aided-dispatch-software/

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Mark43, The30×30 Initiative, and Mind’s Eye Productions announce listening session hosted by the Los Angeles Police Department

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August 3, 2023 – Today, the leading public safety technology company Mark43 and the 30×30 Initiative, a national effort to advance women in policing, announced two listening sessions hosted by the Los Angeles Police Department. Today’s sessions are in-person, roundtable discussions for sworn women officers and detectives in California agencies, and includes participants from the Los Angeles Police Department, UCLA Police Department, U.S. Custom and Border Protection, U.S. Department of Homeland Security, San Diego Police Department, Santa Ana Police Department, and the Los Angeles County Sheriff’s Department. 

This marks the fifth location for these listening sessions, following successful sessions in Baltimore County, Md., Philadelphia, Pa., Boulder, Colo., and Waco,Texas. Each stop across the country, co-hosted by Mark43, the 30×30 Initiative, and Mind’s Eye Productions is specifically designed to capture actionable insights to help attract more women to law enforcement careers and support their professional development. Following the focus groups, Mark43 and the 30×30 Initiative will share findings and additional recommendations for law enforcement agencies. 

Ganesha Martin, Mark43 Vice President of Community Affairs, Public Policy and Advisory Services and a Steering Committee Member of the 30×30 Initiative said: “These listening sessions have already proven to be a powerful tool in the critical work of finding solutions to recruit and retain women in law enforcement. We are proud to partner with 30×30 and the Los Angeles Police Department to bring together sworn women officers from 30×30 participating agencies to help pave the way for more diverse and representative police forces. Diversity matters. Communities thrive when they can see themselves represented in local policies, practices, and personnel. Bringing more women into the field strengthens the public safety profession and our communities as a whole.” 

Chief Michel Moore of the Los Angeles Police Department said: “As a signatory to the 30×30 Pledge, we are proud to host this listening session. The LAPD is actively working toward improving the representation and experiences of women officers in our agency. Conversations like the one we have today will allow us to continue to examine this issue to ensure that police departments reflect the communities they serve.”  

Commander Ruby Flores of the Los Angeles Police Department said: “We are thrilled to partner with Mark43 and the 30×30 Initiative on this important effort to hear from women serving their communities in Los Angeles and southern California. Thanks to events like this and the work of the 30×30 Initiative, we now have the research behind what we have been saying for years – that women make outstanding police officers.” 

Maureen McGough, Chief of Strategic Initiatives at the NYU School of Law’s Policing Project and co-founder of the 30×30 Initiative said: “More than 300 law enforcement agencies across the US and Canada have taken the 30×30 Pledge to advance women in policing by removing inherent biases and unnecessary barriers, and ensuring the unique needs of women officers are met.  We’re grateful to LAPD for their strong contributions to our shared mission.” 

Nationwide, women comprise only 12 percent of sworn law enforcement personnel and only 3 percent of leadership positions. Research shows that when there is a larger proportion of female officers, incidents can result in better public safety outcomes. Mark43 is committed to supporting programs that develop public safety workforces reflective of the communities they serve.  

Mark43 encourages law enforcement agencies to take the 30×30 Pledge and reinvest in supporting and developing women in public safety around the world. 

About 30×30 

The 30×30 Initiative is a coalition of police leaders, researchers, and professional organizations who have joined together to advance the representation and experiences of women in policing agencies across the United States and Canada. 30×30 was founded at the Policing Project at NYU Law, in partnership with police professional organizations like the National Association of Women Law Enforcement Executives (NAWLEE) and the National Policing Institute (NPI), with support from Microsoft’s Justice Reform Initiative. More about how to get involved, participating agencies and partnered professional organizations can be found at 30x30initiative.org. 

About Mark43 

Mark43 is the leading cloud-native public safety technology company. By delivering a modern, intuitive and mobile-first Records Management System, Computer-Aided Dispatch and Analytics platform, Mark43 empowers governments and their communities to improve the safety and quality of life for all. Working with more than 200 local, state and federal public safety agencies, Mark43 is transforming how first responders use technology to respond, engage and serve the community. Mark43 provides the tools, resources, expertise, and security foundation that public safety needs today, tomorrow, and beyond. For more information or to request a demo, visit www.mark43.com.   

About Mind’s Eye Productions 

Launched in 2000, by producer/director Deirdre Fishel, Mind’s Eye Productions produces documentary films that take audiences deep into the worlds of people whose lives have remained largely invisible. The documentary feature Women in Blue is Mind’s Eye Productions’ latest project. 

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Mark43 announces partnership with RapidSOS, bringing even more speed and accuracy to its computer-aided dispatch software

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August 2, 2023 – Mark43, the leading cloud-native public safety technology company, today announced a partnership with RapidSOS that will provide 911 call centers that are using Mark43 CAD with access to RapidSOS enhanced location information, a partnership that will improve the response speed and accuracy of first responders.  

Through this partnership, Mark43 is recognized as RapidSOS Ready, providing telecommunicators with accurate caller location and rich additional data shared by RapidSOS. The partnership allows Mark43 to share robust data from the RapidSOS Platform – including dynamic location, health and medical information, connected building and alarm data, and more – with first responders in an emergency. This information provides first responders with unprecedented situational awareness so that they can arrive on scene faster and better informed.   

 “We are proud to be partnering with RapidSOS,” said Bob Hughes, CEO of Mark43. “When getting emergency help and resources to those who need it, seconds matter and lives are impacted. This partnership ensures that first responders using Mark43 CAD are dispatched as efficiently as possible and with the most accurate location information available. Public safety agencies deserve the best mission-critical technology, which we’re committed to providing. This partnership with RapidSOS is proof of that commitment.” 

“We’re united in our commitment to empower safer, stronger communities with intelligent, data-driven emergency response worldwide,” said Dave Sehnert, Head of Public Safety Partnerships at RapidSOS. “Together with our RapidSOS Ready Emergency Community, we’re providing people with an added layer of safety and security and supporting our heroic first responders in saving millions of lives annually.” 

Mark43 CAD operates as a natural extension of the dispatcher, call taker, and in-field first responder during an emergency response. Using this system, officers are able to take calls from anywhere, regardless of whether they are at a computer or on their mobile device. This keeps officers away from the station, out of their car, and in the field where they belong. 

RapidSOS technology provides public safety telecommunicators with device-specific location information by accessing the GPS information inside a specific mobile device. This is a significant improvement upon how location information is typically determined, whereby a 911 call center or public safety answering point (PSAP) relies upon a cell phone network carrier to determine where the device is located.  

The enhanced accuracy provided by the RapidSOS integration with Mark43 CAD enables telecommunicators to send first responders exactly where they are needed – to the device’s specific location. This partnership also reduces the call handing / call processing time by providing telecommunicators with an accurate location as soon as the call comes in. 

Both Mark43 CAD and RapidSOS are cloud-native, and are far more prepared to support public safety and evolve with the landscape to provide the best security and resiliency that is available today, tomorrow, and beyond. 

About RapidSOS 

 In partnership with public safety, RapidSOS has created the world’s first intelligent safety platform that securely links life-saving data from over 500 million connected devices, apps and sensors directly to safety agents, 911 and first responders. To learn more about their technology that’s creating life-saving connections, visit www.rapidsos.com.   

About Mark43 

Mark43 is the leading cloud-native public safety technology company. By delivering a modern, intuitive and mobile-first Records Management System, Computer-Aided Dispatch and Analytics platform, Mark43 empowers governments and their communities to improve the safety and quality of life for all. Working with more than 200 local, state and federal public safety agencies, Mark43 is transforming how first responders use technology to respond, engage and serve the community. Mark43 provides the tools, resources, expertise, and security foundation that public safety needs today, tomorrow, and beyond. For more information or to request a demo, visit www.mark43.com.   

Learn more:

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AIThority: Mark43 Announces New Mobile Booking Offering, Bringing A Modern Custody Management Technology Solution

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By: Business Wire

Mark43 Booking provides a faster and more efficient booking workflow to law enforcement agencies

A new national survey found nearly three quarters of Americans (71%) want law enforcement to use mobile technology so officers can start the jail booking process in the field

Mark43, the leading cloud-native public safety software company, announced that Mark43 Booking is now commercially available to all Mark43 customers, providing law enforcement agencies with a modern and secure booking solution. This trusted, data-driven platform will facilitate a more coordinated booking experience.

A recent national survey commissioned by Mark43 found that a majority (63%) of Americans are concerned with how slowly current jail booking processes operate. Nearly three quarters of Americans (71%) support using mobile technology to enable officers to start the jail booking process in the field. Public safety agencies across the US are facing recruitment and retention challenges at all levels, and providing them with improved technology can address that challenge.

Mark43 Booking is a comprehensive solution that creates a safer and more efficient booking experience for everyone involved. The seamless integration with Mark43 Records Management System (RMS) automatically syncs pertinent information, including offense codes and arrestee information. Mark43 Booking enables arresting officers to begin the booking process in the field and continue upon arrival at a booking location. Accessible from a desktop or mobile device, the tool allows for easy access to critical detainee information and the ability to log and track events the moment they happen.

Matt Polega, Mark43 Co-founder and Head of External Affairs said, “We are proud to add another offering to our public safety platform that directly supports the efforts of officers in the field and drives positive outcomes for all personnel involved in the booking process. Mark43 Booking provides agencies with a safety-oriented, mobile booking solution that keeps their officers focused on their core mission of helping the community. Law enforcement agencies deserve reliable, modern technology, and we will continue to innovate and deliver for them.”

Mark43 Booking is highly configurable, and the intuitive design of the product streamlines the detainee intake, management, and release process. In addition, with dedicated customer support, Mark43 provides 24/7 steadfast assistance to address customer needs and questions as they arise.

Original Story: https://aithority.com/technology/mark43-announces-new-mobile-booking-offering-bringing-a-modern-custody-management-technology-solution/

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Mark43 announces new mobile Booking offering, bringing a modern custody management technology solution to support public safety

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A new national survey found nearly three quarters of Americans (71%) want law enforcement to use mobile technology so officers can start the jail booking process in the field  

June 28, 2023 –Mark43, the leading cloud-native public safety software company, today announced that Mark43 Booking is now commercially available to all Mark43 customers, providing law enforcement agencies with a modern and secure booking solution. This trusted, data-driven platform will facilitate a more coordinated booking experience.  

A recent national survey commissioned by Mark43 found that a majority (63%) of Americans are concerned with how slowly current jail booking processes operate. Nearly three quarters of Americans (71%) support using mobile technology to enable officers to start the jail booking process in the field. Public safety agencies across the US are facing recruitment and retention challenges at all levels,  and providing them with improved technology can address that challenge. 

Mark43 Booking is a comprehensive solution that creates a safer and more efficient booking experience for everyone involved. The seamless integration with Mark43 Records Management System (RMS) automatically syncs pertinent information, including offense codes and arrestee information. Mark43 Booking enables arresting officers to begin the booking process in the field and continue upon arrival at a booking location. Accessible from a desktop or mobile device, the tool allows for easy access to critical detainee information and the ability to log and track events the moment they happen. 

Matt Polega, Mark43 Co-founder and Head of External Affairs said, “We are proud to add another offering to our public safety platform that directly supports the efforts of officers in the field and drives positive outcomes for all personnel involved in the booking process. Mark43 Booking provides agencies with a safety-oriented, mobile booking solution that keeps their officers focused on their core mission of helping the community. Law enforcement agencies deserve reliable, modern technology, and we will continue to innovate and deliver for them.”  

 Mark43 Booking is highly configurable, and the intuitive design of the product streamlines the detainee intake, management, and release process. In addition, with dedicated customer support, Mark43 provides 24/7 steadfast assistance to address customer needs and questions as they arise.  

 Learn more:

About Mark43

Mark43 is the leading cloud-native public safety technology company. By delivering a modern, intuitive and mobile-first Records Management System, Computer-Aided Dispatch and Analytics platform, Mark43 empowers governments and their communities to improve the safety and quality of life for all. Working with more than 200 local, state and federal public safety agencies, Mark43 is transforming how first responders use technology to respond, engage and serve the community. Mark43 provides the tools, resources, expertise, and security foundation that public safety needs today, tomorrow, and beyond. For more information or to request a demo, visit www.mark43.com.

Media Contact

Maddie Coe, PRforMark43@bospar.com

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WISH-TV All Indiana: National Police Week: What Mark43 does to keep you safe

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By: Madeline Fisher

Watch the full broadcast clip here.

The week of May 15th is National Police Week! President John F. Kennedy designated May 15. as Peace Officers Memorial Day and the week in which that date falls as Police Week in 1962. 

Now, National Police Week draws between 25,000 to 40,000 attendees who experience memorial services, live music, and more!

As part of National Police Week, Matt Polega from Mark43 joined us to discuss what’s new and most advanced in crime-fighting technology.

Mark43 works to empower communities with technology to improve safety for all. The company’s Computer-Aided Dispatch is the most intuitive public safety dispatch service available.

They strive to operate with humility, be diligent, embrace others, and pursue excellence in the protection of the public.

Guest Matt Polega serves as the company’s Co-Founder and Head of External Affairs. He’s a 2013 graduate of Harvard’s Mechanical Engineering program and created Mark43 with two of his classmates. The success of the company led Polega to appear on Forbes 30 Under 30 for Enterprise Tech.

Tune in to hear what Mark43 does differently to ensure that first responders have the best tech needed to keep communities safe!

Original Story: https://www.wishtv.com/news/allindiana/national-police-week-what-mark43-does-to-keep-you-safe/

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American Security Today: Mobility is a Necessity in Today’s Public Safety Software Environment

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By: Tammy Waitt

Guest Editorial by Matt Polega, Cofounder and Head of External Affairs at Mark43

In 2023, community members expect their local first responders to have the same mobile, modern technology that civilians use daily.

For many agencies, the lack of modern systems and software forces users to step backward in their professional lives. They work with antiquated technology systems that are slow and burdensome.

Mark43 took home the Gold for Best Public Safety Workforce Management in the 2021 ‘ASTORS’ Homeland Security Awards Program.
Mark43 took home the Gold for Best Public Safety Workforce Management in the 2021 ‘ASTORS’ Homeland Security Awards Program.

Many in public safety rely on a mobile data terminal (MDT) that is tethered to their vehicle to remain in communication with their team.

These older systems put first responders at an increased risk by not providing real-time tracking of an officer’s whereabouts or arming the officer with the right information at the right time for heightened situational awareness.

A recent Mark43-commissioned survey details that U.S. public safety professionals expect modern technology at work.

Most first responders (93%) said they rely on their mobile devices for emergency dispatch software, capturing evidence, or connecting with the community.

The sentiment across civilians and public safety personnel is the same: mobility is key.

(“Law enforcement turns to new tech solutions to help cops in the field.” Fox News TV highlights the growing number of police departments turning to new mobile apps, such as Mark43, to help them to serve their communities better. Mark43 co-founder Matt Polega shares: “Police can leverage mobile technology so that they can remain in the field and get information more quickly. By using their phones, officers know where they have to go, the route they have to take through the city, and they can even get a preview of the type of situation they will have to deal with.” Courtesy of Fox News TV, Mark43 and YouTube. Posted on Mar 16, 2023.)

First responders need responsive technology that meets them where they are: in the field, engaging with the community.

One of the best ways public safety agencies can meet their employees’ expectations is by prioritizing mobility when adopting new technology. Integrating all workflows into one mobile solution is key to removing the excess cost and burden of having officers jump from application to application.

A mobile solution also allows officers to self-initiate responses and capture relevant in-field data to strengthen their reporting.

Mark43’s OnScene, a New Mobile-First Responder App for iOS and Android, gives Public Safety Agencies Superior On-the-Go Technology to Enhance Responsiveness

I have long been struck by how much time law enforcement officers still spend in their cars, driving back and forth to the station.

In the above survey, 68% of public safety survey respondents said they needed to return to their offices or station houses for required paperwork instead of using mobile reporting technology.

No police officer I have ever talked to said they pursued a career in public safety because they loved filling out the paperwork.

One of the reasons my co-founders and I started Mark43 was to help cut back the time that officers spent on reporting so that they could get back to the reason they signed up – to further public safety.

Mobility is changing public safety for the better. Mobile technologies allow responders to easily record information from the field without returning to the office. Easy-to-use apps are vital extensions of mission-critical systems like computer-aided dispatch (CAD) and records management systems (RMS).

(WSMV on Nashville’s 911 center choosing Mark43 Alternate CAD two years after the Christmas Day bombing. “Currently, when the CAD goes down at the center, the backup is a sheet of paper. Dispatchers must record each call by hand, at times logging 100 calls an hour. Now, if it goes down, the Mark43 system will kick in.

Mobility allows officers to be untethered from their vehicles yet maintain full, uninterrupted access to all the vital information they require.

To deploy this technology, however, there must be assurances that the flow of information to and from the field is uninterrupted.

Public safety agencies today face many challenges to the resilience of their information infrastructure: a rise in natural disasters, man-made critical incidents/domestic terror attacks, and even data usage increases that could impede an agency’s CAD or RMS.

Increasingly, public safety agencies are turning to the cloud for this core infrastructure.

Agencies are moving away from on-premises systems, with servers located in a facility inside the agency or municipal headquarters. They are moving instead toward resilient, redundant, cloud-native platforms.

Mark43 Alternate CAD is designed to serve as a backup to your community’s primary CAD, providing the modern technology needed to keep your agency operating and constantly connected.
Mark43 Alternate CAD is designed to serve as a backup to your community’s primary CAD, providing the modern technology needed to keep your agency operating and constantly connected.

Cloud-native platforms, operating without interruption, keep telecommu-nicators and first responders constantly connected to their communities to respond immediately to urgent calls for service, regardless of any natural disaster or other large-scale incidents that would strain legacy systems.

Mobile software running on cloud-native platforms provides first responders with real-time information and enables them to interact more effectively with the communities they serve.

It empowers first responders by allowing them to react and respond, no matter where their mission takes them. First responders should always have access to pertinent information that will keep them informed and safe, and mobile apps ensure that essential information is at their fingertips.

Modern policing demands that public safety uses modern tools and technology.

Public safety leaders looking to have a lasting impact on their communities should embrace the latest advances in mobile technology to continue to meet communities where those communities need them most.

(Learn how Mark43 provides a refreshing, proven enterprise implementation experience and product for over 200 public safety agencies of all sizes, with a special competency for major agencies. Courtesy of Mark43 and YouTube.)

By delivering a modern, intuitive, and mobile-first Records Management System (RMS), Computer-Aided Dispatch (CAD), and Analytics platform, Mark43 empowers governments and their communities to improve the safety and quality of life for all.

Working with more than 200 local, state, and federal public safety agencies, Mark43 is transforming how first responders use technology to respond, engage and serve the community.

Mark43 provides the tools, resources, expertise, and security foundation that public safety needs today, tomorrow, and beyond.

To Learn More or request a demonstration, please visit www.mark43.com.

Original Story: https://americansecuritytoday.com/mobility-is-a-necessity-in-todays-public-safety-software-environment/

JD Sherman headshot

Mark43 appoints JD Sherman to Board of Directors

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May 3, 2023  – Mark43, the leading cloud-native public safety technology company, announced today that JD Sherman has been appointed to its Board of Directors.

“JD Sherman is an excellent addition to the Mark43 Board of Directors, bringing decades of financial and operational leadership as we continue to scale and deliver for first responders,” said Bob Hughes, CEO of Mark43. “Public safety agencies deserve the best mission-critical technology, and that’s what we’re committed to providing. Having worked with JD at Akamai, I’m thrilled to have him join our team.”

“Mark43 brings the premier cloud-native public safety platform to law enforcement agencies, meeting a critical need in the market,” said JD Sherman. “Mark43’s mission is essential, and I’m proud to be joining this esteemed company at such an important moment.”

JD Sherman began his career at IBM, where he held numerous senior executive finance and planning roles over 15 years, including serving as chief financial executive (CFO) of the IBM Systems and Technology Group. He then went on to serve as CFO at Akamai, overseeing its tremendous financial growth. Sherman then spent eight years as president and chief operating officer at HubSpot, and most recently served as CEO of Dashlane.

About Mark43

Mark43 is the leading cloud-native public safety technology company. By delivering a modern, intuitive and mobile-first Records Management System, Computer-Aided Dispatch and Analytics platform, Mark43 empowers governments and their communities to improve the safety and quality of life for all. Working with more than 200 local, state and federal public safety agencies, Mark43 is transforming how first responders use technology to respond, engage and serve the community. Mark43 provides the tools, resources, expertise, and security foundation that public safety needs today, tomorrow, and beyond. For more information or to request a demo, visit www.mark43.com.

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Mark43 streamlines the procurement of cloud-native public safety technology in AWS Marketplace

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April 12, 2023 – Mark43, a leading mission-critical public safety software company, today announced that in collaboration with Carahsoft, its products are available in AWS Marketplace. AWS Marketplace is a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy and deploy software that run on Amazon Web Services (AWS). 

As an AWS Partner and a member of the AWS Public Sector Partner Program (PSP), Carahsoft helps streamline the procurement process for public sector agencies. By working with Carahsoft, The Trusted Government IT Solutions Provider®, government agencies can now  enjoy a streamlined procurement process with Mark43.

Mark43 is a vendor of choice due to its innovative, resilient, and enhanced technology for first responders. In particular, the user-friendly Mark43 RMS system is cloud-native, which means it updates in real time and allows for users to remain constantly connected and share mission-critical data throughout the day. The Mark43 CAD operates as a natural extension of the telecommunicator, call taker, and in-field first responder during an emergency response. 

Mark43 runs on AWS GovCloud (US). As a leading cloud-native public safety technology company, Mark43 continues to leverage AWS’s cloud services to provide enhanced RMS and CAD solutions. The cloud-native platform ensures superior data security controls that public safety agencies can trust, as evident in Mark43’s unwavering commitment to a security program which includes SOC 2 and SOC 3 certifications. 

“Public safety leaders deserve a resilient, reliable and secure technology platform,” said Mark43 Vice President of Federal & Emerging Markets Patricia Trexler. “We are excited to expand Mark43’s availability in AWS Marketplace to bring our mission-critical technology to support even more public sector customers who deserve the best CAD and RMS systems. These platforms are built on AWS and run on AWS GovCloud (US) so they offer enhanced security and resilience. Working with Carahsoft, we are now able to make the purchasing process easier for public safety agencies and educational institutions, helping to get mission-critical systems into the field as soon as possible.”

“We are proud to work with Mark43 and our reseller partners to bring modern cloud-native public safety technology in AWS Marketplace,” said Lacey Wean, Sales Director who leads the Mark43 Team at Carahsoft. “By leveraging the power of AWS, Mark43 enables law enforcement agencies to securely accelerate their digital transformation. We look forward to continuing to support agencies in their mission to protect citizens.”

“There were questions about other vendors, but it was very easy to explain to them why we chose Mark43,” said San Antonio Police Department Deputy Chief Karen Falks. “The fact that it was cloud-native, the system was device-agnostic, we can give them phones, tablets, whatever they want to use. So many of the questions were about how Mark43 was going to help the officers. We talked about how the day-to-day systems would integrate with Mark43. And we identified there were seven systems we would integrate in the first phase. It wasn’t a hard sell because they knew. And they were happy we found something our entire department was happy with.”

“AWS is constantly looking for ways to help government agencies increase efficiency and digitize operations. Having Mark43’s mission- critical public safety software in AWS Marketplace provides another avenue for customers to purchase cloud-based solutions that can help modernize public safety,” said Ryan Reynolds, Justice and Public Safety Leader at AWS.

Learn more:

About Mark43

Mark43 is the leading cloud-native public safety technology company. By delivering a modern, intuitive and mobile-first Records Management System, Computer-Aided Dispatch and Analytics platform, Mark43 empowers governments and their communities to improve the safety and quality of life for all. Working with more than 200 local, state and federal public safety agencies, Mark43 is transforming how first responders use technology to respond, engage and serve the community. Mark43 provides the tools, resources, expertise, and security foundation that public safety needs today, tomorrow, and beyond. For more information or to request a demo, visit www.mark43.com.  

 

Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety.

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