30X30 logo, Colorado police badge and Mark43 logo

Hosted by the University of Colorado Boulder Police Department, Mark43 and 30×30 announce listening session to increase representation of women in policing

Today, leading public safety technology company Mark43 and the 30x30Initiative, a national effort to advance women in policing, announced a listening session hosted by the University of Colorado Boulder Police Department. Currently, more than 200 law enforcement agencies have taken the 30×30 pledge: a commitment to increase the representation of women in police recruit classes to 30% by 2030.

Today’s session includes participants from the University of Colorado Boulder Police Department, Boulder Police Department, Denver Police Department, Castle Rock Police Department, Boulder County Sheriff’s Office, Louisville Police Department, Thornton Police Department, Larimer County Sheriff’s Office, Lakewood Police Department, and the Regional Transportation District Transit Police Division. This marks 30×30’s third listening session, following successful meetings in Baltimore County and Philadelphia. Each stop across the country, co-hosted by Mark43 and 30×30, is specifically designed to capture actionable insights to help attract more women to law enforcement careers and support their professional development. Following the focus groups, Mark43 and 30×30 will share findings and additional recommendations for law enforcement agencies.

In addition, a new nationwide poll found that 90% of respondents believe that demographic balance in police agencies is somewhat or very important. The survey of 1,020 people over the age of 18 was sponsored by Mark43 and conducted by Propeller Insights, an independent survey research firm, and underscores the necessity of female representation across law enforcement.

Ganesha Martin, Mark43 Vice President of Community Affairs, Public Policy and Advisory Services and a Steering Committee Member of the 30×30 Initiative said: “Pressing challenges in law enforcement can’t be solved without bringing people with current lived experiences together to shine a light on issues and develop solutions collectively. These listening sessions will give a megaphone to women police officers so that they can share what works and what doesn’t and, together, problem solve and enact change. Today’s listening session is a step forward in our shared mission of enhancing equity across police departments.”  

“As a female police chief helping to lead the way in the Pac-12 in signing the 30×30 pledge, I understand the importance of this initiative to the full life cycle of recruitment, hiring, development and retention of female officers. CUPD is thrilled to host this listening session and to contribute our experiences and insights, ultimately crafting recommendations to encourage more women to join the policing profession,” Doreen Jokerst, Chief of Police at University of Colorado Boulder said

Chief of Police Maris Herold at Boulder Police Department said, “Women have the capacity to create change, lead with power, and encourage new perspectives to be taken. The 30×30 Initiative encourages women and helps promote pathways for women to enter this great profession. We are invested in developing a culture of equity through our policies, practices, and commitment of valuing women’s contributions to this field. This event is an opportunity to welcome open discussions about the culture and performance in policing as it pertains to the barriers women face when becoming police officers and moving up in rank. My hope is that we recognize unique issues in recruitment, retention, and promotion of women with respect to the intersection of race and gender, cultural norms for family obligations, and the changing role of community policing in the 21st century.

Chief Ivonne Roman (ret.), former Chief of the Newark, N.J. Police Department and co-founder of the 30×30 Initiative said: “These listening sessions play a critical part of our work to support police departments across the country in their recruitment and retention of women. Time and again, research shows that women produce better outcomes for police departments through their communication skills, through their interpersonal skills and satisfaction from the citizens. Hearing from women on the ground is integral, and we’re thrilled to partner with Mark43 on this important effort.”

Nationwide, women comprise only 12 percent of sworn law enforcement personnel and only 3 percent of leadership positions. Research shows that when there is a larger proportion of female officers, we observe better public safety outcomes. Mark43 is committed to supporting programs that develop public safety workforces reflective of the communities they serve. Communities thrive when they see themselves represented in local policies, practices, and personnel. 

Mark43 encourages law enforcement agencies to take the 30×30 Pledge and commit to increasing women recruits to 30 percent by 2030.

Matt Polega talking on Fox news

Fox News: Law enforcement turns to new tech solutions to help cops in the field

By: David Nath

It’s no secret – major tensions still exist between law enforcement and some communities, with frequent calls to “defund the police” from activists who feel cops are too quick to use violence.  But a new survey shows those opinions don’t represent the majority of America, and now a growing number of police departments across the country are embracing mobile technology, hoping it will help bridge the gap – and streamline the job for cops in the field. 

The survey – by the public safety-focused software company Mark43 – shows most Americans are backing the blue.  72 percent of respondents say they reject the “defund the police” agenda, and actually want cops to have more resources. That’s where technology comes in. Mark43 and other companies are increasingly focusing on new tech tools that will make it easier for police to keep the peace.  Mark 43 co-founder Matt Polega says it’s a win-win, noting cops “can leverage all this mobile technology that they have, remain in the field, and get information more quickly.”

And that information flow is now being managed in many cities by mobile apps designed to give police a leg up in the field. One program is a dispatch tool that gives police a better sense of what they’re walking into when responding to a potentially-dangerous call; information on the situation is automatically sent to an officer’s cell phone, ensuring they’re not diving in blind.  “They could know exactly where they have to get to, they could see the route they have to take,” according to Polega,”and then they can also maybe get a little bit of a preview of what kind of situation they’re going to be dealing with.” 

But the company’s poll also exposed a significant gap between what most people see on the streets and what law enforcement officers are actually doing.  It’s not uncommon to see police on their phones, and most of the time they’re engaged in work-related applications.  But 32 percent of Americans say they didn’t understand that cops use their phones for work, doing everything from data entry to dispatch.  “In reality, a lot of those police officers are actually spending a lot of time doing things like communicating with other police officers, getting important information from headquarters,” says Polega.  And that disparity is creating a major misconception, leading to mistrust between police and the people they serve. 

Ultimately, most police departments say they expect in-field technology like the apps developed by Mark43 to expand in the coming years.  And in 2023, law enforcement agencies around the world are expected to spend a whopping 18 billion dollars on new technology.  The hope is all that new tech will lead to improved policing, and hopefully, more trust in law enforcement.  And Polega says it’s already having a big impact, claiming “we’ve seen arrest reporting times down 50 percent, we’ve seen offense reporting times get driven down by about 80 percent, and that makes sure police are back in the field, serving their communities, and doing the job they actually signed up for, instead of paperwork.” 

Original Story: https://www.foxnews.com/tech/law-enforcement-turns-to-new-tech-solutions-to-help-cops-in-the-field

Mark43 logo

Mark43 creates a new board of advisors comprised of law enforcement luminaries

NEW YORK, September 6, 2022 Mark43, the leading cloud-native public safety software company, today announced the appointment of a new board of advisors, representing  luminaries from the worlds of law enforcement and information technology who will bring unmatched expertise and diverse perspectives to the challenges Mark43 and its customers face. The advisory board will work closely with the company’s executive leadership team to provide strategic counsel and guidance, and ensure that Mark43 continues to provide the ultimate in technology and partnership experience to each of its customers. 

The advisory board members include former leaders from the Federal Bureau of Investigation (FBI), the Boston, Seattle and Miami Beach police departments as well the former chief constable of the Police Service of Northern Ireland. 

“The Mark43 Board of Advisors is one more way for Mark43 to ensure the most innovative minds in policing are helping out customers solve the most pressing problems in law enforcement,” said Matt Polega, Mark43 co-founder and head of marketing and communications. “Mark43 works with the brightest minds in public safety. These are leaders who have navigated many complex eras in law enforcement and can bring that understanding to Mark43, and ultimately our customers. They will provide invaluable strategic guidance.” 

“I am proud to continue to partner with Mark43 as the company evolves,” said former Boston police commissioner and Seattle police chief Kathleen O’Toole. “It’s impossible to overstate the value of timely and accurate data in policing. Not only does it inform our management decisions, it also helps police departments tell their stories and build trust with the communities they serve.”

“I have long been a believer in Mark43, and everyone who has made Mark43 what it is today,” said former Boston police commissioner Edward Davis. “I look forward to the opportunity to work closely with and advise their leadership team to solve the pressing challenges facing law enforcement.” 

“I am glad for the opportunity to continue to work with Mark43 and to advise their management team as they expand and enter into partnerships with even more public safety agencies around the world,” said former chief of the Miami Beach Police Department Donald De Lucca.

“I am excited for the chance to work with a truly innovative public safety technology company, and to offer advice and guidance as they continue to grow and innovate,” said Zal Azmi,  a former chief information officer of both the FBI and the Executive Office for United States Attorneys. “It is critical that public safety agencies understand the intersection of technology and security, and I’m proud to partner with Mark43 to deliver for law enforcement.” 

“I am pleased to be asked to guide and advise Mark43 as we work together to bring the Mark43 Public Safety Platform to even more law enforcement agencies and address the pressing challenges facing leaders across the industry,” said Sir George Hamilton, former chief constable of the Police Service of Northern Ireland. “Mark43 will continue to support more law enforcement agencies across the world as they prioritize  21st century technology and deliver for their residents.”

The members of the Mark43 Board of Advisors are:

  • Zal Azmi is a former chief information officer of both the FBI and the Executive Office for United States Attorneys who is currently president and chief operating officer at Innovative Management & Technology Approaches, Inc. Mr. Azmi served for 25 years in a variety of leadership positions within the Department of Defense, Department of Justice, and the Intelligence Community. At the FBI and with the Executive Office for United States Attorneys, he established CIO organizations, information assurance and cybersecurity programs, portfolio and asset management capabilities and modernized the organizations’ information technology infrastructures.
  • Edward F. Davis is a former commissioner of the Boston Police Department who administered 6 world championship celebrations and led the highly successful response to the Boston Marathon bombing. Mr. Davis has worked in law enforcement for more than 35 years. He was superintendent of the Lowell Massachusetts Police Department where he began his career as a patrol officer. He is currently the president and CEO of the Edward Davis Company which specializes in business and security services. 
  • Donald De Lucca is a former chief of the Miami Beach Police Department and a former president of the International Association of Chiefs of Police. He also served as chief of the Golden Beach and Doral police departments in Florida. With the growing popularity of Miami Beach as a tourist destination, Mr. De Lucca, as chief, developed innovative plans to accommodate a steady stream of major events and to balance the uniquely different needs of residents and visitors. He is currently a partner at V2 Global, a risk mitigation and relationship management consulting firm. 
  • Sir George Hamilton, QPM is a former chief constable of the Police Service of Northern Ireland. Previously, he served as assistant chief constable of the service with responsibility for rural areas and in a number of other police forces, including the Royal Ulster Constabulary. He retired from policing in June 2019 after 34 years having served in Northern Ireland, England and Scotland. Since stepping down as Chief Constable, Sir George has also been appointed to the Board of Cooperation Ireland and provides strategic advice to organizations and governments. He was knighted in 2019.
  • Kathleen O’Toole is a career police officer who led departments in two major cities, as commissioner of the Boston Police Department and chief of the Seattle Police Department. She is recognized internationally as a principled leader and innovator who drives reform and establishes frameworks for effective policing. She chaired the Commission for the Future of Policing in Ireland, served as chief inspector of the Garda Síochána Inspectorate, and was a member of the Independent Commission for Policing in Northern Ireland, considered a critical element of the peace process. A lawyer and Ph.D, O’Toole recently co-authored the book, ‘Seven Ways to Fix Policing NOW.’
police officer using a smart phone

American Security Today: Americans Support Law Enforcement and Oppose Defunding the Police

By: Tammy Waitt

Mark43 Nearly half of Americans surveyed believe police are attending to personal matters, like texting friends, reading emails and scrolling through social media when on their phones. However, in reality, utilizing mobile technology in the field is essential for officers to receive up-to-date information around criminal activity,  BOLO alerts and direction from their commanders. 
Nearly half of Americans surveyed believe police are attending to personal matters, like texting friends, reading emails and scrolling through social media when on their phones. However, in reality, utilizing mobile technology in the field is essential for officers to receive up-to-date information around criminal activity,  BOLO alerts and direction from their commanders. 

Mark43, a leading cloud-native public safety software company, that took home the Gold for Best Public Safety Workforce Management in the 2021 ‘ASTORS’ Homeland Security Awards Programreleased the results of a national survey conducted by independent survey research firm Propeller Insights.

Sponsored by Mark43, the survey included 1,020 Americans over the age of 18 that showed public support for the police, including trust in the ability of law enforcement agencies to solve crimes, and a belief in the good intentions of police to serve and protect the public.

The survey further found the majority of respondents (72%) opposed defunding the police and that many favored further investment in law enforcement that would place more officers in the field.

In addition, 81% of those surveyed said their perception of the police has stayed the same or improved over the past six to 18 months.

“This survey paints a fascinating picture of a public that supports law enforcement and the men and women who play a critical role in keeping communities safe,” explained Matt Polega, co-founder and Head of Marketing and Communications at Mark43.

Matthew Polega, Cofounder & Head of Marketing at Mark43
Matthew Polega, Cofounder & Head of Marketing at Mark43

Mark43 technology plays an essential role in day-to-day public safety, including streamlining report writing and supporting 911 and 311 response.”

“The Mark43 Public Safety Platform helps agencies work more efficiently, cutting hours of paperwork and allowing more time for police to play an active role in their communities.”

In addition, the survey found nearly a third (32%) of respondents do not understand the role that technology plays in supporting law enforcement.

Technology on officers’ mobile devices is increasingly used in everyday policing, including by frontline officers for data entry, report writing, and emergency dispatch.

These tools allow police officials to make more informed decisions in real-time while reducing duplication of effort and the time officers spend at their desks, meaning that officers can spend more time tackling crime, responding to the public, and being out in the community.

(From patrol to IT to communities, see how Mark43 supports the entire public safety ecosystem. Courtesy of Mark43 and YouTube.)

This survey highlighted a prevalent misconception regarding law enforcement’s use of technology, which can impact how people perceive and engage with officers.

Nearly half (44%) of Americans surveyed believe police are attending to personal matters, like texting friends, reading emails, and scrolling through social media when on their phones.

Interestingly, these misconceptions span across all ages, including the ‘tech-savvy’ Gen Z generation, where a quarter (25%) of survey respondents aged 18-24 think officers are texting friends and family while on their phones.

In reality, utilizing mobile technology in the field is essential for officers.

By having access to technology while on the go, police can stay on top of breaking information on active criminal activity,  BOLO (“be on the lookout”) alerts, and receive real-time direction from their commanders.

Mark43
Ensuring the right responder has access to the right information at the right time, is critical to successful interactions. (Courtesy of Mark43)

Officers are also accessing critical workflows such as report writing, so they can avoid going back to the station house to do paperwork, and instead spend more time in the field keeping people safe.

Despite a wave of debate about American law enforcement over the past two years, the survey found:

  • Eighty-five percent of those surveyed said they believed the police have good intentions in serving and protecting the public.
  • Over three-quarters (78%), of Americans are satisfied with the response and quick understanding of 911 dispatchers who are doing the best they can under immense pressure.
  • Many people (67%) said they believe law enforcement agencies — local, regional, and federal — are prepared to solve the crimes at hand.
  • Sixty-three percent of people said they would support their loved ones if they chose to become police officers, noting it is a government job with good benefits.
Nearly half of Americans surveyed believe police are attending to personal matters, like texting friends, reading emails and scrolling through social media when on their phones. However, in reality, utilizing mobile technology in the field is essential for officers to receive up-to-date information around criminal activity,  BOLO alerts and direction from their commanders. 
Officers are also accessing critical workflows such as report writing, so they can avoid going back to the station house to do paperwork, and instead spend more time in the field keeping people safe.

Mark43 is a leading cloud-native public safety software company, that understands that mobile devices are a critical tool for law enforcement and wants to educate the public that the officers they see on the beat are often gathering and inputting job-related information on their phones.

Mark43 empowers communities and their governments with new technologies that improve the safety and quality of life for all.

In particular, the user-friendly data platform is cloud-native, which means it updates in real-time, and allows for users to remain constantly connected and share mission-critical data throughout day-to-day work to keep residents safe.

The company currently has partnerships with more than 120 agencies across the U.S. and the U.K., including Boston, Washington D.C., Seattle, San Antonio, Atlanta, and Cumbria in the United Kingdom.

Mark43 realizes that although public safety has changed in the last 30 years, legacy technology vendors haven’t, and in response, have built one of the world’s most powerful public safety data systems, and property and evidence platforms while providing industry-leading customer care.

Mark43 provides a refreshing, proven enterprise implementation experience and product for over 120 public safety agencies of all sizes with a special competency for major agencies.

Its cloud-native products are built only with the most modern technologies and are constantly updated, improving safety and quality of life for all.

To Learn More, please visit www.mark43.com.

Original Story: https://americansecuritytoday.com/americans-support-law-enforcement-and-oppose-defunding-the-police/

police officer standing next to his vehicle

New national survey finds Americans support law enforcement and oppose defunding the police

NEW YORK, Aug. 25, 2022 — Mark43, the leading cloud-native public safety software company, today released the results of a national survey of Americans that showed public support for the police, including trust in the ability of law enforcement agencies to solve crimes and a belief in the good intentions of police to serve and protect the public.

The survey further found the majority of respondents (72%) opposed defunding the police and that many favored further investment in law enforcement that would place more officers in the field. In addition, 81% of those surveyed said their perception of the police has stayed the same or improved over the past six to 18 months.                      

“This survey paints a fascinating picture of a public that supports law enforcement and the men and women who play a critical role in keeping communities safe,” said Matt Polega, co-founder and Head of Marketing and Communications at Mark43. “Mark43 technology plays an essential role in day-to-day public safety, including streamlining report writing and supporting 911 and 311 response. The Mark43 Public Safety Platform helps agencies work more efficiently, cutting hours of paperwork and allowing more time for police to play an active role in their communities.”   

In addition, the survey found nearly a third (32%) of respondents do not understand the role that technology plays in supporting  law enforcement. Technology on officers’ mobile devices is increasingly used in everyday policing, including by frontline officers for data entry, report writing and emergency dispatch. These tools allow police officials to make more informed decisions in real-time while reducing duplication of effort and the time officers spend at their desk – meaning that officers can spend more time tackling crime, responding to the public and being out and about in the community.

This survey highlighted a prevalent misconception regarding law enforcement’s use of technology, which can impact how people perceive and engage with officers. Nearly half (44%) of Americans surveyed believe police are attending to personal matters, like texting friends, reading emails and scrolling through social media when on their phones. Interestingly, these misconceptions span across all ages, including the ‘tech-savvy’ Gen Z generation, where a quarter (25%) of survey respondents aged 18-24 think officers are texting friends and family while on their phones. In reality, utilizing mobile technology in the field is essential for officers. By having access to technology while on the go, police receive up-to-date information around criminal activity,  BOLO (“be on the lookout”) alerts and direction from their commanders. Officers are also accessing critical workflows such as report writing, so they can avoid going back to the station house to do paperwork, and instead spend more time in the field keeping people safe. 

Mark43 understands that mobile devices are a critical tool for law enforcement and wants to educate the public that the officers they see on the beat are often gathering and inputting job-related information on their phones.    

Mark43 empowers communities and their governments with new technologies that improve the safety and quality of life for all. In particular, the user-friendly data platform is cloud-native, which means it updates in real time, and allows for users to remain constantly connected and share mission-critical data throughout day-to-day work to keep residents safe. The company currently has partnerships with more than 120 agencies across the U.S. and the U.K., including Boston, Washington D.C., Seattle, San Antonio, Atlanta and Cumbria in the United Kingdom.  

The survey of 1,020 people over the age of 18 was sponsored by Mark43 and conducted by Propeller Insights, an independent survey research firm. 

Despite a wave of debate about American law enforcement over the past two years, the survey found: 

  • Eighty-five percent of those surveyed said they believed the police have good intentions in serving and protecting the public. 
  • Over three-quarters (78%) of Americans are satisfied with the response and quick understanding of 911 dispatchers who are doing the best they can under immense pressure. 
  • Many people (67%) said they believe law enforcement agencies — local, regional and federal — are prepared to solve crimes at hand.
  • Sixty-three percent of people said they would support their loved ones if they chose to become police officers, noting it is a government job with good benefits. 

Methodology

A national online survey of 1,020 U.S. consumers, ages 18-plus was conducted by Propeller Insights between July 22 and July 27, 2022. Respondents opted into an online database; from there they were targeted based on demographics. To further confirm qualifications, respondents were asked to verify their information in the survey itself, self-identifying qualifications, and the maximum margin of sampling error was plus or minus 3 percentage points with a 95% level of confidence.

a smart phone with maps on it

Police Mag: Mark43 OnScene Strengthens Communications and Increases Responsiveness with Mobile Strategy

By: Staff Writer

Mark43 OnScene equips first responders with the powerful context and situational awareness of a traditional mobile-data terminal (MDT) on their mobile devices, untethered to their vehicle.

Mark43 OnScene equips first responders with the powerful context and situational awareness of a traditional mobile-data terminal (MDT) on their mobile devices, untethered to their vehicle. PHOTO: Mark43

First responders need to react and respond diligently, no matter where their mission takes them. Obtaining critical incident information and responding accordingly are crucial components in successful emergency response workflows. Whether they need premise cautions for a current CAD event or current location info as they upload evidence, first responders should always have access to pertinent information that will keep them informed and safe.

Agencies need mobile, responsive technology that works where you work.

Mark43 OnScene, part of the Mark43 Public Safety Platform, increases officer safety by providing the right information at the right time. It equips first responders with the powerful context and situational awareness of a traditional mobile-data terminal (MDT) on their mobile devices, untethered to their vehicle. Mark43 OnScene is available on Android smartphones with iOS coming soon.

Key benefits include:

Reduce the number of required mobile applications — Remove the excess cost and burden of having officers jump from application to application by integrating all workflows into one mobile solution.

Increase officer safety and situational awareness — Real-time Esri mobile tracking allows supervisors and telecommunicators to see exact officer location in case an emergency situation takes an officer somewhere on-foot, not just the vehicle’s location.

Modernize and streamline workflows — Flexible status assignments allow for faster, self-initiated responses.

Create a holistic agency-level approach to data-sharing — Scale up operations by having all information securely integrated, updated, and available across all devices.

Meet agency and community expectations — Modern, intuitive technology enables sworn and civilian agency personnel to have more effective interactions with the communities they serve.

Untethered usability — Monitor and review the details of all on duty units, unit lists, and new unit activity in your jurisdiction without being tethered to your vehicle.

Push notifications — Receive instant notifications and increase visibility to remain alert and aware as incidents transpire.

CAD self-assigning unit status — Respond to or self-assign to events and clear them without relying on the MDTs or dispatch.

Data Exchange (DEx) queries — Scan licenses, license plates, and VINs for enhanced mobile collections.

Mobile evidence collection — Create new evidence profiles and collect exhibit and property evidence.

Narrative data capture — Capture and upload in-field data such as pictures, videos, and recorded statements to strengthen your narrative.

More information is available at www.mark43.com.

Original Story: https://www.policemag.com/patrol/news/15308349/mark43-onscene-strengthens-communications-and-increases-responsiveness-with-mobile-strategy

a warren police car

WFMJ-TV (Ohio): New technology will help Warren PD streamline report workflow

By: Chris Cerenelli

“It’s actually a huge portion of policing that people don’t really appreciate,” says Matt Polega, co-founder of Mark 43, a company that works with police departments to streamline and upgrade their reporting technology.

You’d probably be surprised to learn how much time officers spend writing and logging reports. In a city like Warren that’s dealing with an uptick in violent crime, it’s time the police department can’t afford to lose.

“We’d been looking for about the last two to three years for a report management system that would meet the tech needs we currently have,” says Warren Police detective Mike Altiere. Needs that its current outdated, slow, and redundant tech couldn’t meet.

Enter Mark 43.

“Warren at the end of the day was saying ‘how can we make sure our officers spend more time in the field, less time doing paperwork…do the mission we signed up for?'” said Polega.

“Those forms can be integrated into Mark 43,” added Altiere. “A lot of the info that would have to come from the incident offense report that would have to go into that automatically transfers.”

Warren is the first department in Ohio to use this technology. It’s all cloud-based, so all the officer needs to use it is an internet connection. Detective Altiere expects it to be up and running early next year. The company promises warren the same results other departments have had.

“We’ve been able to reduce arrest reporting time by about 50 percent, we’ve been able to reduce offense reporting time by about 80 percent,” Altiere says. 

Precious minutes that warren’s officers will soon be able to spend making the city and its residents safer.

Original Story: https://www.wfmj.com/story/47034824/new-technology-will-help-warren-pd-streamline-report-workflow

Warren Ohio police badge and Mark43 logo

Mark43 and Warren Police Department in Ohio announce new deal to improve public safety using a modern technology solution

NEW YORK – August 1, 2022 – Mark43, the leading cloud-native public safety software company, today announced that it is partnering with the City of Warren to deploy its industry-leading Records Management System (RMS) software, a trusted and data-driven platform that will support community safety and the reduction of violent crime. The Warren Police Department joins more than 135 agencies throughout the U.S and the U.K. leveraging Mark43 technology to improve public safety, including police agencies in Washington, D.C., Boston, Seattle, San Antonio, Atlanta, and Cumbria (U.K.). This represents Mark43’s first foray into Ohio.

Mark43 was the Warren department’s vendor of choice due to its innovative, resilient and best-in-class technology for first responders. The cloud-native user-friendly system allows real-time updates and users to remain constantly connected and share mission-critical data throughout the day. Officers in Warren need the most advanced tools as they work to fight crime, engage with the community and keep residents safe. 

Using this new system, officers will be able to reduce duplication, red tape and the time spent completing paperwork. After implementing Mark43 RMS, police agencies have seen a 50% to 80% decrease in arrest and offense report-writing time. This means officers can spend more time tackling crime, responding to the public and connecting with the community to deepen ties. In addition, with dedicated customer support, Mark43 will provide 24/7/365 steadfast assistance second to none to address any customer needs and questions as they arise.

“We’re glad to be working with Mark43 on this exciting partnership,” said Chief Eric J. Merkel of the Warren Police Department. “It is critical that officers have the best tools possible to do what is already a difficult job. Today’s police officers are accustomed to using modern, cutting-edge tools in their day-to-day life, and we want to ensure they have those same tools in their work environment. By equipping them with tools that are easy to use, we’ll be able to keep them out where they want to be – in the community.”

Staff from Mark43 spent time on the ground to identify the exact challenges faced by the Warren PD. In partnership with the Warren PD, they discovered that hours of labor extracting needed data could be saved, and a data analytics tool would bring necessary information to the forefront enabling better decision making. Mark43 was able to deliver an RMS that meets and exceeds their expectations.

“We are thrilled to launch this partnership with the City of Warren to support their mission of employing modern technology to help keep residents safe,” said Matt Polega, Mark43 co-founder and Head of Marketing and Communications. “Our proven technology will undoubtedly help as the Warren PD focuses on keeping residents safe and deepening ties with the community they serve. By avoiding duplication and equipping first responders with real-time information, officers will have the advanced resources they deserve.” 

Mark43 has a proven track record of enhancing day-to-day satisfaction and overall performance for everyone within the public safety sector. With dependable data, police officials can make more informed decisions, deploy more effectively, and ensure compliance with state and federal regulations. By leveraging actionable data insights and real-time updates, Warren PD will now have the technology and resources to focus on the needs of community members, enhance work performance and increase job satisfaction.

a warren police car

WKBN First News (Ohio): Warren PD acquires new system to improve public safety

By: Jennifer Rodriguez

WARREN, Ohio (WKBN) – The Warren Police Department has made a new deal to improve public safety in the city.

Mark43 announced the partnership with the city of Warren on Monday to deploy its Records Management System (RMS) software.

The RMS software is a data-driven platform that will support community safety and the reduction of violent crime. The system allows local officers to have streamlined and digitized reporting capabilities. It will also allow them to reduce duplication, red tape and the time spent completing paperwork.

“We’re glad to be working with Mark43 on this exciting partnership,” said Warren Police Chief Eric Merkel. “It is critical that officers have the best tools possible to do what is already a difficult job. Today’s police officers are accustomed to using modern, cutting-edge tools in their day-to-day life, and we want to ensure they have those same tools in their work environment. By equipping them with tools that are easy to use, we’ll be able to keep them out where they want to be — in the community.”

According to a press release from the company, staff from Mark43 spent time on the ground to identify the exact challenges faced by the Warren PD. They were able to discover that hours of labor extracting needed data could be saved, and a data analytics tool would bring necessary information to the forefront.

“We are thrilled to launch this partnership with the City of Warren to support their mission of employing modern technology to help keep residents safe,” said Matt Polega, Mark43 co-founder and head of marketing and communications. “Our proven technology will undoubtedly help as the Warren PD focuses on keeping residents safe and deepening ties with the community they serve. By avoiding duplication and equipping first responders with real-time information, officers will have the advanced resources they deserve.”

The release states that more than 135 agencies throughout the U.S and U.K. use the system, but Warren will be the first in the state of Ohio.

Original Story: https://www.wkbn.com/news/local-news/warren-pd-acquires-new-system-to-improve-public-safety/

Tennessee highway patrol badge

Mark43 launches industry-leading cloud-native computer-aided dispatch & mobile technology for Tennessee Highway Patrol

June 9, 2022 – This week Mark43, the leading cloud-native public safety software provider announced that it has launched its single-platform Computer-Aided Dispatch (CAD) and mobile capabilities with the Tennessee Highway Patrol (THP), part of the Tennessee Department of Public Safety and Homeland Security.

The implementation of Mark43’s CAD will include Mark43’s mobile dispatch application, analytics, and multiple interfaces, helping THP to assist motorists across all four of its dispatch locations–Nashville, Jackson, Chattanooga and Knoxville.

Mark43’s CAD operates as a natural extension of the dispatcher, call taker, and in-field first responder during an emergency response. The implementation of Mark43 Analytics centralizes CAD data in real time with the goal of enabling agencies to make informed, data-driven decisions. The Mark43 CAD interface is built to mirror how a telecommunicator thinks, making the process of inputting information into the system logical and adaptable to the evolving nature of a call.

This technology will help THP enforce traffic laws on Tennessee’s federal and state highways, and support the agency’s mission of protecting the lives, property, and constitutional rights of the people of Tennessee. Mark43’s CAD will also enable THP to act as a local jurisdictional force for small towns that do not have their own law enforcement agencies. The CAD allows calls to be taken from anywhere, no matter where or what type of situation, and can scale to support increased digital workloads during an emergency thanks to no usage or bandwidth restrictions.

“We are thrilled to launch our proven Computer-Aided Dispatch system for the Tennessee Highway Patrol,” said Matthew Polega, Co-Founder & Head of Marketing, Communications and Public Policy at Mark43. “In emergency dispatch, every second counts. This technology will support approximately 1,000 sworn troopers across the state to ensure THP has the tools necessary in real-time to respond to their communities quickly and effectively.”

As public safety missions continue to evolve, Mark43 is dedicated to offering cutting-edge solutions for agencies anywhere, regardless of their size. By using Mark43 technology, law enforcement agencies gain insights that enhance public safety – giving agencies the tools they need to keep officers and community members safe.

About Mark43
Mark43 builds the world’s most powerful community safety data systems, and property and evidence platform while providing industry-leading customer care. Community safety has changed in the last 30 years. Technology vendors haven’t. Mark43 provides a refreshing, proven, enterprise implementation experience and product for over 135 public safety agencies of all sizes, with a special competency for major agencies. The cloud-native products are built only with the most modern technologies and are constantly updated, improving safety and quality of life for all. For more information, visit www.mark43.com.