NEW YORK, NY April 16, 2020 — Mark43, the leading cloud-based public safety software company, today announced that it is donating a one-year subscription to its Pandemic Preparedness Package (full offering linked here) for any interested public safety agency in the United States. The Mark43 Pandemic Preparedness Package enables agencies to capture actionable data on how COVID-19 is affecting the agency.
In the last month, public safety agencies have discovered a completely new set of data they need to collect for COVID-19 exposures and workforce impacts and are generally unprepared with any formal, dedicated solution to collect this information. Command staff has suddenly found itself with little visibility into how COVID-19 is impacting their ranks. Mark43, in record time, has created a new product to securely keep track of all of this data.
The Pandemic Preparedness Package includes Potential Exposure Reports, an Exposure Status Update Report, and a COVID-19 Potential Exposure Dashboard. The technology seamlessly addresses a number of pandemic-specific pain points for agencies, including workforce management, documentation for benefits and posterity, and data tracking for FEMA reimbursement requests to cover costs expended during national disasters.
Unlike ad-hoc solutions such as spreadsheets or paper forms, Mark43’s award-winning technology adheres to the highest government standards for security, confidentiality, and availability. The software runs on AWS GovCloud, a leader in cloud computing technology for sensitive data. In addition to being incredibly secure, Mark43 can be implemented and configured within a few days, meaning agencies can begin using the product immediately instead of waiting for a many-month implementation.
This emergency offering is available to client and non-client agencies alike. Mark43 will provide all the resources agencies need to get up and running within a few days, including template emails, the Mark43 documentation suite, and training videos.
“We are dedicated to being the best technology partner for public safety agencies, which necessitates acting quickly in the COVID-19 pandemic,” said Matthew Polega, Mark43 Co-Founder and Head of Marketing. “With simple, stress-free technology at their fingertips, our public safety providers can focus on keeping communities and staff healthy and safe.”
We hope agencies will not need to use this package beyond one year. If participants are interested in maintaining access to the platform beyond the one-year period, they will have the option to renew at fair market value.
NEW YORK, NY February 28, 2020 — Mark43, the leading cloud-based public safety software company, today announced that it has signed a $3.6 million contract to implement its cloud-based Records Management System (RMS) for Lehigh County, Pennsylvania. Per the contract, Mark43 will be modernizing records management processes for over 729 users across 19 agencies in the area. The Lehigh County Board of Commissioners approved the contract 8-0 for Mark43’s fast, efficient report writing platform and seamless compliance with the FBI’s National Incident Based Reporting System (NIBRS).
Built for speed and accuracy, the Mark43 RMS offers the ultimate report writing experience in the market. The application is designed to the strictest usability standards and uses only the most modern technology, yielding an unparalleled application that provides immediate utility and is actually enjoyable to use. The application also contains the market’s most advanced NIBRS reporting module. The responsibility of enforcing complex validations and tabulating esoteric data is placed completely on the application itself, and gives users complete confidence that their agency will be compliant in the eyes of the FBI well ahead of the 2021 compliance deadline.
The RMS allows patrol, supervisors, records personnel, investigators, and command staff to spend more time doing their real job and less time writing, searching, and checking reports. As a cloud-based application, Mark43 is particularly useful for Lehigh County as it enables effortless, instant data sharing across the multi-city regional communication consortium with no special engineering or customization. The software enables real-time data visualization, interactive reporting, and the flexibility to organize data according to each agency’s needs. Lehigh County will also be using the RMS mobile app, which allows officers to access or input data from anywhere with a mobile device.
While Lehigh County is Mark43’s first client in Pennsylvania, the company has a proven track record of implementing modern, world-class software for over 70 agencies nationwide. With its user-first, responsive approach, Mark43 has an impressive and varied customer base, most recently signing with the San Antonio Police Department in December 2019 and implementing its software for the Boston Police Department in October 2019.
“We are proud to implement an innovative and flexible platform that can adjust to the needs of our public safety agencies and provide quality support 24/7,” said Jim Martin, District Attorney of Lehigh County. “Updating our agencies’ technology to Mark43 does not only increase efficiency and convenience for our public safety personnel; it makes every day safer for the 370,000 residents of Lehigh County.”
“We are dedicated to serving as a source of care, guidance, and stability for agencies of all sizes throughout the ever-changing challenges of public safety, and we promise our enterprise-grade technology and support will always set the bar for the rest of the industry,” said Matt Polega, Mark43 Cofounder and Head of Marketing. “We are thrilled at the opportunity to bring our user-first approach to our first customers in Pennsylvania.”
Mark43 co-founders Matthew Polega, Scott Crouch, and Florian Mayr. Courtesy company
Police officer Vidal Rivera navigates his cruiser through the streets of North Camden, New Jersey, where he just finished chatting with a group of preschoolers planting flowers with their teacher. “When I grew up here,” the 27-year-old Rivera says, “this was one of the roughest neighborhoods in the city.”
Five years after an overhaul of the Camden police department, the city’s murder rate dropped to a 30-year low in 2018. Among the changes implemented during that period: the adoption of a software tool made by the New York City-basedtech startup Mark43. Founded by three college students in 2013, Mark43 builds software that is giving police departments in major cities aroundthe country a much-needed upgrade. The company is armed with $78 million in funding from investors including General Catalyst, Spark Capital, and Bezos Expeditions, the investing arm of Amazon founder Jeff Bezos.
On Thursday, the company is announcing its newest customers, the Louisiana State Police and Pennsylvania’s Lehigh County departments. The additions bring Mark43’s total number of client agencies to more than 70, including major departments in Boston, Washington, D.C., San Antonio, and Seattle.The digital platform promises to simplify some of the most basic aspects of police work–such as dispatching officers, filing reports, and analyzing crime patterns–while also delivering safer outcomes for everyone, mostly by using information that police already have.
Police software is an industry dominated by decades-old incumbents. That can make it challenging for new entrants–but it also presents an opportunity to innovate. “It’s an old and stodgy world,” says co-founder Matt Polega. “Early on, we had some early adopters that saw a bunch of college kids getting into it and taking a different approach, and they decided to roll the dice on us.”
From college project to VC-backed company
Mark43’s approach includes a thoughtful reimagining of how to display crucial information. The software helps surface data for responding officers that previously might have been buried in incident reports, color-codes the information, and presents it in a way that’s easy to digest.
Inside Rivera’s cruiser, a map on the laptop monitor shows the locations of the other Camden officers on duty. Rivera clicks through several screens and views information related to ongoing calls–previous incidents at the addresses in question as well details about the residents, like whether they have mental health issues or known allergies.
For police officers, who spend much of their shifts filling out reports after incidents, creating small efficiencies can add significant value at scale. The intuitive onscreen layout, plus features like autocompletion, save seconds at a time but can amount to hours over the course of a day. When the Washington, D.C., police department adopted Mark43’s software in 2015, it soon reported that incident reporting time was reduced by 80 percent. The time saved amounted to 238,000 hours per year–the equivalent of adding 110 officers to the force.
Polega and fellow co-founders Scott Crouch and Florian Mayr met while classmates at Harvard. For a project in a final-semester engineering course, they worked with thepolice department in Springfield, Massachusetts, building software that tracked gang activity by analyzing communication logs and social media posts. It soon transformed into a business venture, and the trio spent their senior week celebrating not only graduation but also the closing of a $2 million seed round.
Unlike companies in many industries, police departments are quick to help one another if they find something that makes their jobs easier. That helped word spread about Mark43’s new product. In 2014, Washington, D.C.’s Metropolitan Police Department reached out with a request. Most reporting software, it said, was dated, clunky, and not built for officers on the go. Would Mark43 want to work with it to build a new solution?
The startup built an entirely new product, which it launched with the Metro Police the following year. Its newfound credibility soon helped it rack up new clients.
Eric Smith, a lieutenant with the Richmond, California, police department, notes that officers previously had to call their colleagues back at the station to get the info they needed. Now, Smith says, they can get it almost instantly from the field, adding that training takes less than five hours. “If you can figure out how to order something online,” he says, “you can figure out how to make a report in Mark43.”
While Mark43 has rivals in decades-old platforms like Omnigo, Niche, and SmartCOP, the company is betting its usability will give it an advantage to win more share in the estimated $11.6 billion global police software market. Still, it has a ways to go: Omnigo, for example, has more than 600 client agencies. Mark43’s contracts with police departments are based on the size of the agency and generally range from six to seven figures annually, like the $5 million, five-year deal it signed with the San Antonio Police Department last year.
Eventually, the co-founders hope to incorporate artificial intelligence that aids additional aspects of police work, like parsing witness statements and other evidence, or studying work patterns to suggest desk time for officers that recently have dealt with a high number of stressful incidents. But for now, the 180-person company is focusing on honing its more fundamental products.
“Everybody wants to build the really sexy, really fun business intelligence stuff,” says Polega. “But all of those tier-two things are useful only if the tier one–which is basically all your data collection–can actually get the job done right.”
NEW YORK, NY December 19, 2019 — Mark43, the leading cloud-based public safety software company, today announced that it has signed a 3-year contract with the California Software Licensing Program (SLP) until September 25, 2022. The contract reduces the need for individual police departments to conduct repetitive acquisitions for proprietary software licenses and software upgrades. Instead of requests for proposal (RFPs), the SLP offers an easier and cost-effective procurement route that takes advantage of large volume discounts from major software publishers.
Mark43 is committed to providing a solution for California agencies, with a company office in Los Angeles and a number of major clients already signed in the state. The company chose to sign with the California SLP since it is the most widely used contract vehicle in the state, making it a familiar method for agencies to seamlessly procure Mark43. The SLP contract includes flexible payment options for all of Mark43’s products and services, which are ready to use for agencies of all sizes.
Mark43 offers an unprecedented single-platform solution for agencies that includes a cloud-based Computer Aided Dispatch (CAD) system and Records Management System (RMS). The company also offers Analytics, which places CAD and RMS data in the graphs, charts, tables, and maps to support full visibility throughout agencies’ day-to-day operations. The SLP contract is targeted for Cloud Software as a Service (SaaS) Products and is ideal for capabilities including Software, Maintenance & Support, Implementation, Training, and Installation.
Through the agreement, Mark43 negotiates extensive discounts with major software publishers that are then passed on to the state through the SLP contracts established with authorized resellers – VIP, SOS and Shade Partners. The contract keeps pricing consistent statewide and enables agencies to get the best deal for Mark43 across the board.
Mark43 is the technology provider of choice for over 70 agencies nationwide and has over 30 technology partners and integrations to maximize capabilities for clients. With 24/7/365 technical support and regular site visits, the award-winning company is dedicated to making officers’ lives easier. In Washington D.C., for example, the system saved 240,000 patrol hours each year, which is the equivalent of adding 110 full-time patrol officers. Past clients have described the Mark43 implementation process as “the smoothest transition of software in public safety.”
“We are excited at the opportunity that this contract signals for Mark43 in California.” said Matthew Polega, Co-Founder & Head of Marketing at Mark43. “Our goal is to make officers’ and department leaders’ lives easier through technology, from procurement to everyday operations.”
NEW YORK, NY December 17, 2019 — Mark43, the leading cloud-based public safety software company, today announced that it has signed and kicked off implementation of its cloud-based Records Management System (RMS) for the San Antonio Police Department (SAPD). SAPD selected Mark43 over seven other software vendors for its technical capabilities, qualifications, and, importantly, seamless compliance with the FBI’s National Incident-Based Reporting System (NIBRS).
Mark43’s RMS allows for efficient report writing and records organization in the cloud, all with a 0% error rate for NIBRS-compliant reporting. On December 6, 2019, Mark43 announced its inclusion in the Texas Department of Public Safety’s Uniform Crime Reporting (UCR) NIBRS Certified Vendors List. Per the FBI, all 18,000 law enforcement agencies in the United States will need to have NIBRS-compliant reporting by 2021. With an innovative system that is built to be NIBRS-compliant, Mark43’s clients are well on track to meet the deadline stress-free.
While Mark43 already has three client agencies in Texas, SAPD will be its largest in the state, with 2,447 sworn police officers. With over 70 clients nationwide, Mark43 has proven success for agencies of all sizes, including the departments of Washington D.C., Boston, and Seattle. Mark43 offers 24/7/365 customer support and conducts ride-alongs and regular site visits to learn department needs firsthand.
San Antonio PD is scheduled to go live in less than 12 months, with seven interfaces available by that time: TriTech CAD, File-on-Q, Tx DoT Crash Entry, Bexar Co. Court, ARIES, LexisNexis DOR, and Public Notification System.
“Mark43’s functionality is exactly what we need in our day-to-day, and the fact that the data entry process matches NIBRS requirements without us even having to think about it was a huge part of our decision,” said San Antonio Police Chief William McManus.
“After a rigorous selection process, we are proud to empower our department with technology that has proven to be the most innovative and intuitive solution out there,” said San Antonio Police Department Captain Karen Falks.
“We are thrilled to bring our technology to one of the major police departments in Texas,” said Matthew Polega, Co-Founder & Head of Marketing at Mark43. “We stay ahead of changing compliance requirements so our partner agencies don’t have to. That’s just one of the ways we provide the best implementation and support experience of anybody in the market.”
NEW YORK, NY December 6, 2019 — Mark43, the leading cloud-based public safety software company, today announced that it has earned a spot on the Texas Department of Public Safety’s Uniform Crime Reporting (UCR) National Incident-Based Reporting System (NIBRS) Certified Vendors list with its seamlessly compliant Records Management System (RMS). As per NIBRS Certification Procedures, agencies with unapproved vendors must submit three consecutive months of data with a 4% or less error rate. Mark43’s cloud-based RMS has far outperformed the base requirement, enabling a 0% error rate for three consecutive months.
In order for a vendor to be added to this listing, they must be working with a Texas Law Enforcement Agency (LEA) to submit data to the Texas Department of Public Safety and pass the NIBRS Certification process. Mark43 works with a number of Texas agencies including the Walker County Sheriff’s Office and Addison Police Department.
With round-the-clock customer support for onboarding, transitions, and implementation, Mark43 is dedicated to preparing customers for the 2021 NIBRS deadline that the FBI announced in June 2016. The team built an interactive data reporting workspace within Mark43 RMS that has helped to remove common pain points from records staff workflows. Workspace features include code mapping, interactive error results, real-time summary statistics, multiple export formats, and history archive exports.
In developing the NIBRS workspace, Mark43 partnered with SEARCH-NCJIS, a non-profit which hosts the FBI’s official GitHub repository for cost-effective NIBRS participation. Mark43 is both the only vendor partner of SEARCH and the sole RMS vendor contributing open source code to the repository. Its technology, hosted on AWS GovCloud, is also compliant with the Service Organization Controls 2 (SOC 2) and allows agencies to maintain CJIS compliance.
“The NIBRS Technical Specification is not meant to be software-friendly; however, we’ve done the hard work to build in the rules and validations to make sure any agency is compliant.” said Matthew Polega, Co-Founder & Head of Marketing at Mark43. “We stay ahead of FBI regulatory changes so our clients can focus on their day jobs. These perfect results are particularly exciting because they are a concrete demonstration of how we can entirely take the stress of NIBRS compliance off their shoulders.”
NEW YORK, NY October 24, 2019 — Mark43, the leading cloud-based public safety software company, today announced that the Boston Police Department (BPD) has launched Mark43’s cloud-based Records Management System (RMS). BPD will be utilizing Mark43’s in-system tools for a variety of functions, including managing investigative cases and evidence such as video, images, audio, and property.
Mark43’s builds its cloud-based software to be user-friendly and save time in the moments where it is most needed. The RMS instantly gathers and stores data from the app, with updates that can be viewed by the department regardless of where the first responder may be. The RMS allows for users to remain constantly connected and share mission-critical data throughout day-to-day processes.
Mark43’s web-based RMS aids in systemized reporting, real-time updates, and evidence tracking and management, keeping information centralized and accessible at all times. Clients such as Washington D.C. have seen an 80% reduction in incident offense reporting times, saving 240,000 patrol hours each year. To maximize results, Mark43’s technology is flexible and personalizable for agency-specific needs and individual user workflows. All Mark43 agencies get access to 24/7 human support, free, no-downtime updates every two weeks, and the best support experience the industry has to offer. The implementation for BPD includes features such as tailored permissioning and the ability to hide unused fields to enhance data collection, which serves to improve the user experience across the department. BPD also selected Mark43 as part of their efforts to achieve NIBRS compliance.
Mark43’s launch in Boston continues a year of momentum for the company as it works to bring consumer-level convenience to the world of public safety, where technology has traditionally lagged behind the twenty-first century user experience. BPD is the oldest public safety department in the country, and, with over 2,700 users, it is the largest department in Massachusetts. It joins other major cities such as Washington D.C. and Seattle along with over 70 public safety agencies nationwide in choosing Mark43 technology.
“Boston’s safety is our number one priority,” said Boston Police Superintendent John Daley. “By implementing Mark43 technology into our police department, Boston is staying up to date, and saving time in the moments that matter most to provide our citizens with the service that they need and deserve.”
“Mark43 is devoted to building flexible and intuitive technology that improves officers’ daily lives,” said Matt Polega, Mark43 Cofounder and Head of Marketing. “We are particularly excited to launch our technology in Boston, having built our company ground-up, worked with the nation’s premier agencies, and fine-tuned our software since founding Mark43 at Harvard University seven years ago.”
Attendees at the IACP Annual Conference and Exposition (October 26-29) in Chicago, Illinois can visit Mark43’s booth #4635 to learn more.
NEW YORK, NY, October 15, 2019—Mark43, a leading cloud-based public safety software provider, today announced that the West Covina Police Department (WCPD) in Los Angeles County, California has signed to replace its legacy technology with Mark43’s single platform solution for a bi-directional, Records Management System (RMS) and Computer Aided Dispatch (CAD). Mark43’s RMS allows for efficient report writing, property and evidence management, case investigation management, and analytics in the cloud, hosted on Amazon Web Services (AWS) GovCloud, while the CAD seamlessly aggregates and displays data during emergency response.
While WCPD has used their own platform, which was developed and has been maintained by the West Covina Services Group (WCSG), for more than 30 years, the tech-forward agency chose to partner with Mark43 for its full suite of modern capabilities, seamless compliance with the National Incident-Based Reporting System (NIBRS), and round-the-clock customer support.
With Mark43’s cloud-based technology, dispatchers, officers, and agency employees across police and fire services can share, record, and analyze data at the click of a button. For officers out in the field, this means increased access to more robust data and urgent communications, which improves officer safety and mental health in the long-term, while increasing time spent engaging with their communities. In Washington D.C., for example, the Mark43 RMS helped cut the time it takes the average officer to complete an incident offense report by 80%, the equivalent of adding 110 new police officers to the force.
Mark43 is devoted to building technology through a user-first approach, conducting thousands of ride-alongs to learn the needs of officers firsthand. Mark43 provides 24/7/365 technical support and will work closely with WCPD through regular site visits and user feedback to meet client-specific needs. As a technological hub for agencies, West Covina will also serve as a demo and training center for interactive meetings between Mark43 and partner agencies.
While Mark43 is headquartered in New York, the company chose to place one of its 5 international offices in Los Angeles given its commitment to California agencies. WCPD joins over 70 signed agencies nationwide and a number of major California clients throughout the state. Built to seamlessly integrate with other technology partners, Mark43 is creating the most comprehensive ecosystem of public safety solutions available on the market today with over 30 tech partners.
“We are thrilled to provide a single platform solution for the West Covina Police Department and continue expanding in California.” said Matthew Polega, Co-Founder & Head of Marketing at Mark43. “We believe that a seamlessly combined CAD/RMS isn’t just the way of the future – it is the standard that can and should exist today. We look forward to working closely with WCPD to make dispatchers’ and first responders’ lives easier and bring unparalleled efficiency to their everyday workflows.”
“We’ve always led by example, and we look forward to implementing Mark43 to bring about the next frontier in technological capabilities for law enforcement and officer preparedness,” said Chief Richard Bell of the West Covina Police Department.
“Mark43’s integrated RMS and CAD software is the modern solution that we need,” said Lieutenant Ken Plunkett of the West Covina Police Department. “We are excited to work together on an impactful tech implementation that will help to keep our officers and communities safe.”
NEW YORK, NY, August 6th, 2019—Mark43, a leading cloud-based public safety software provider, today announced that it is partnering with Forensic Logic, the premier provider of search technology and cloud-based information capabilities to law enforcement. The partnership will waive any integration or set-up fees for the companies’ mutual customers to allow agencies to feed standard data from Mark43’s Computer Aided Dispatch (CAD) and Records Management System (RMS) into Forensic Logic’s COPLINK X, a national search engine and analysis platform. By integrating the two systems, Mark43 and Forensic Logic are making data easily accessible for public safety officers.
Mark43’s RMS allows for efficient report writing and case investigation management in the cloud, while the CAD seamlessly aggregates and displays data during emergency response. Forensic Logic’s game-changing search technology normalizes the disparate universe of law enforcement data types and continuously optimizes its ranking algorithms to allow its users access to vital information with speed and ease. Through an out-of-the-box integration that will be free to mutual customers, the partnership will provide unprecedented access to information to drive law enforcement processes.
Law enforcement agency data has traditionally been siloed by divisions such as those between various data types and jurisdictions. Such unnecessary divisions can slow down and impede public safety officers’ ability to see the full picture at critical moments. To power informed decision-making, Mark43 and Forensic Logic are working together to break down informational barriers through technology. The partnership will be seamless, considering that Mark43 has already fed data into COPLINK, a data sharing product that Forensic Logic acquired in 2017. Forensic Logic will also connect a link analysis tool to Mark43’s data lake to provide an out-of-the-box solution for intelligence units.
By partnering with Forensic Logic, which has the richest combination of public records and agency data in America, Mark43 is adding invaluable data capabilities to its growing ecosystem of over 30 tech partners.
“We look forward to working with Forensic Logic to bring mission critical visibility to law enforcement processes.” said Florian Mayr, Co-Founder of Mark43. “By feeding Mark43’s data into COPLINK X through a seamless out-of-the-box integration, we’re providing our users with an easy solution to have all of the information that they need right at their fingertips.”
“We share a mission with Mark43 to make law enforcement technology simple, intuitive, and powerful.” said Brad Davis, CEO of Forensic Logic. “By working together to transcend data systems and silos, we can help ensure that every officer in America has instant access to the information they need to better protect themselves and the communities they serve.”
The offer will be valid through June 30, 2020 because this is a fiscal boundary for many agencies, but there is always the option to extend.
Mountain View, California and New York, New York – June 12, 2019 – Polaris Wireless, a provider of software-based wireless location solutions, today announced it is partnering with Mark43, a leading cloud-based public safety software provider, to integrate 3D location technology into computer-aided dispatch (CAD) systems for public safety organizations. This enables police and fire departments to track personnel and assets with pinpoint location, including indoors and in high-rise buildings, with floor level accuracy. This level of granularity in location tracking delivers enhanced situational awareness and improved operational efficiency, which in turn helps save lives and additional costs.
Mark43 CAD powers field response with a mobile unit view optimized for laptop or tablet use in vehicle. Built on the industry-leading AWS GovCloud, Mark43 works with police and fire departments to make sure web-connected units stay mobile in the cloud. With the additional functionality 3D Location provides, command and control centers can improve public safety operations such as directing firefighters to the correct floor in a structural fire or ensuring SWAT teams enter from the correct floor of a high-rise building. Even in more routine situations, such as tracking officers or equipment in a large municipal headquarters, 3D Location helps increase efficiency and allocate resources more wisely.
“Giving command and control centers full visibility into first responders’ locations is crucial when it comes to emergency dispatch, where every second counts,” said Scott Crouch, Mark43 Co-Founder and CEO. “We are always aiming to integrate the best possible capabilities into our suite of offerings, and we look forward to working with Polaris Wireless to increase safety and efficiency for our first responders.”
“Our 3D Location is enabling new use cases in public safety applications with our partnership and integration into Mark43 CAD systems,”said Amir Sattar, Senior Vice President of Operations for Polaris Wireless. “Dispatching police and firefighters to the precise location, including the correct floor number, represents a major advancement for public safety and a significant benefit for the communities they serve.”
Mark43 is purpose-built in the cloud to support interoperability with third-party systems and devices. This enables the Mark43 CAD to seamlessly integrate with the Polaris Wireless 3D Location Platform, which is cloud-based and available to application developers via a standard Android and iOS Software Development Kit (SDK). The platform relies on Polaris Wireless’ innovative 3D location technology which is able to locate devices on the vertical axis within 3 meters, floor level, utilizing all available signals and sensor measurements combined with the company’s patented algorithms. By operating independently, or ‘over the top’, of wireless carrier networks, the platform is truly universal, enabling applications to locate any device on any network, an important consideration when police and fire departments operate devices across several networks.
Added Sattar, “Mark43 and Polaris Wireless are currently exploring opportunities to trial the application with public safety organizations and we look forward to measuring the tangible benefits that our combined solution delivers.”
Attendees at the NENA 2019 Event (June 14-19) in Orlando, Florida can visit Mark43’s booth #321 to learn more on June 16 and 17.