Coral Gables Police Department Launches on the Mark43 Public Safety Platform
Cloud-native public safety platform deployed across Coral Gables for increased urgency, visibility and resiliency heading into hurricane season
NEW YORK – July 10, 2024 – Mark43, the leading mission-critical public safety software company, today announced the official deployment of its industry-leading technology platform in Coral Gables, Florida, inclusive of its records management system (RMS), computer-aided dispatch (CAD), and analytics suite. The cloud-native platform will enable seamless information sharing across the police department, fire department and University of Miami Police Department for quicker emergency response, enhanced resiliency and preparedness heading into hurricane season.
Ed Hudak, Chief of Coral Gables Police Department said, “Our team could not be happier with the rollout of Mark43’s RMS, CAD, and analytics suite. As Chief, I seek partners committed to the future of public safety and Mark43 exemplifies this. Its modern and industry-leading technology was complemented by impeccable 24/7 customer assistance for a seamless implementation process. In addition, the user-friendly platform allows our officers to share and access data from anywhere, while prioritizing critical fieldwork. With Mark43, Coral Gables is well equipped for any obstacle ahead, ensuring peace of mind through any challenge that comes our way.”
Bob Hughes, CEO of Mark43 said, “We are honored to deploy our platform in Coral Gables, joining forces with Chief Hudak, a leader in public safety innovation. The Coral Gables Police Department is dedicated to ensuring the safety, security and resilience of the Coral Gables community through disaster preparedness and real-time information sharing. We share their mission and are committed to providing frontline responders with the modern technology they deserve.”
Mark43 RMS is an intuitive records management system hosted on AWS GovCloud. It enables faster report-writing, integrated compliance standards and a superior user experience for first responders.
“Providing our officers with the ability to write and submit reports on the go using the cloud has been a complete game changer,” says Hudak. “The real-time data sharing and communication are crucial for solving crimes quickly and overall smarter policing.”
The deployment also includes Mark43’s CAD and analytics suite. Mark43 CAD provides emergency dispatch software to telecommunicators to pinpoint exact caller and responder locations and share life-saving data with all nearby responding units. The analytics suite enhances Coral Gables Police Department’s ability to engage in data-driven policing and proactive patrolling. Both tools enable officers to better focus on crime prevention and time spent on the ground protecting the community.
With this new system, Coral Gables Police Department now has elevated resiliency and reliability in the cloud, which is essential so that their emergency dispatch and records systems will remain functioning even if hardwired connections were to go down. This is especially critical during hurricane season.
This deployment announcement comes weeks before the 2024 Florida FBINAA Annual Retraining Conference in Miami Beach, Florida, from Monday, August 5 to Wednesday, August 7, 2024. The conference will feature world-class training for the most current issues impacting law enforcement. Mark43 is the premier partner of this event and will present ”Cybersecurity Issues for Police and Government.” For more information, please visit: https://floridafbinaa.org/.
The Coral Gables deployment spans the Coral Gables Police Department, Coral Gables Fire Department and University of Miami Police Department, enabling mission-critical information sharing across all three agencies. Coral Gables joins Boynton Beach, Miramar, Miami Gardens and Fort Myers police departments, which have deployed the Mark43 Public Safety Platform, leading the charge to a safer Florida.
About Coral Gables Police Department
The Coral Gables Police Department has been awarded the Accreditation with Excellence by the Commission on Accreditation for Law Enforcement Agencies (CALEA). It is responsible for the protection of life and property, providing a comprehensive range of law enforcement services and crime prevention programs. The police department is composed of the Office of the Chief of Police, three operational divisions and two support services divisions.
About Mark43
Mark43 is the leading cloud-native public safety technology company. By delivering a modern, intuitive and mobile-first Records Management System, Computer-Aided Dispatch and Analytics platform, Mark43 empowers governments and their communities to improve the safety and quality of life for all. Working with more than 290 local, state and federal public safety agencies, Mark43 is transforming how first responders use technology to respond, engage and serve the community. Mark43 provides the tools, resources, expertise, and security foundation that public safety needs today, tomorrow, and beyond. For more information or to request a demo, visit www.mark43.com.
