When public safety agencies face challenges with outdated systems and fragmented data, the stakes are high — not just for reporting, but for building trust, ensuring compliance, and making informed decisions. The Albuquerque Police Department recognized these challenges and used them as a catalyst to modernize its records infrastructure, strengthen data integrity, unify operations across systems, and drive operational change.
Deputy Chief J.J. Griego shares the story of how APD turned a difficult chapter into a defining moment of change. Faced with public and internal doubts about their data, the department set out to rebuild trust from the ground up — starting with the people who use the systems every day. By involving frontline officers in the search for a new RMS and prioritizing ease of use, APD ensured buy-in from the start.
Rather than pursuing a full rip-and-replace strategy, they focused on connecting what they already had, integrating legacy platforms, court data, and external systems into a unified operational picture. Along the way, the department adopted tools like drones, automated alerts, and AI-assisted reporting — not for the sake of technology, but to solve real-world problems, reduce friction in the field, and create a foundation of data their team could trust.
This webinar outlines leadership through transformation and the power of listening, persistence, and purpose in modern policing.
By viewing this webinar, you will:
- Discover how involving frontline officers in tech decisions improves adoption and ensures tools meet operational needs.
- Learn strategies for modernizing without ripping and replacing legacy systems using integrations and open APIs.
- Understand how better data leads to better outcomes by enabling faster decisions, greater transparency, and renewed trust.
Speakers:
- J.J. Griego, Deputy Chief, Albuquerque Police Department
- Kevin Fray, Field CTO and Vice President of Solutions, Mark43
Don’t miss out on this impactful discussion. Complete the form to watch today.
