PSAPs need to seamlessly share data across multiple applications and jurisdictions in real time, but connecting locally-hosted servers is often a resource-intensive burden subject to system downtime and security risks.
Originally presented at the 2016 APCO Emerging Technology Forum in Seattle, this recorded Tech Talk will provide an overview of cloud technology: what it is, why it’s effective, and most importantly, how it can enable out-of-the-box information sharing between E911, CAD, and RMS systems. You’ll also hear some examples from cities currently making the shift to the cloud.