By: Nancy Dahlberg
Mark43 doubles footprint in state, particularly South Florida
From hurricanes and large-scale emergency response to rapidly growing populations and complex regional coordination, Florida public safety agencies require technology that is resilient, secure, and built to keep critical operations running in moments that matter most. To that end, over the last 18 months, Mark43, which provides modern dispatch, AI-powered reporting, analytics and mobile tools, reports it has doubled its footprint across Florida.
The Mark43 Public Safety Platform combines Computer-Aided Dispatch (CAD), Records Management System (RMS), OnScene mobile workflows, Insights, AI-powered tools and an open platform architecture that supports Florida-specific compliance requirements. Mark43’s cloud-native architecture provides agencies with resilience during hurricanes, cyber threats, and other critical incidents.
“Public safety leaders across Florida are embracing technology that helps their teams work smarter and respond faster,” said Bob Hughes, CEO of Mark43. “We’re proud to provide the cloud-native, AI-powered platform that helps agencies streamline operations, reduce administrative burden, and focus more time on serving their communities.”
For example, the Bay Harbor Islands Police Department brought its critical systems onto one platform, strengthening disaster recovery and enabling instant data sharing across Miami-Dade County. Coral Gables PD detectives now have case files and body cam footage on one platform at their fingertips. Miramar PD has trusted Mark43 for six years with the platform growing alongside the department’s needs, including integration with Broward County CAD for stronger regional coordination. Other recent South Florida customers of Mark43 include the police departments in Homestead, North Miami, Miami Springs and Boynton Beach.
