careers
Enterprise AI Enablement Lead
Location: Remote, Boston
Type: Full Time
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
As our Enterprise AI Enablement Lead, you'll own how Mark43 adopts and gets value from AI internally. This isn't a compliance role or a research role. It's a builder and operator role: you'll identify where AI can meaningfully change how our teams work, prototype and deploy solutions, and drive adoption across the organization — so that the people building tools for first responders can do their best work.
You'll start as a team of one, working cross-functionally with Engineering, Product, Finance and People Ops — and you'll grow the function as the work scales.
What You'll Own
Internal AI Strategy
- Define how Mark43 uses AI internally — what tools, what workflows, what's worth building versus buying
- Maintain a prioritized roadmap of internal AI opportunities across the org
- Act as the company's internal subject matter expert on AI capabilities, tools, and emerging patterns
Building & Prototyping
- Design and deploy agentic workflows and automation that meaningfully reduce manual work
- Build executive-facing dashboards and decision-support tools that drive accountability
- Prototype solutions quickly — validate what works before investing in scale
Enablement & Adoption
- Drive AI literacy and adoption across teams — training, documentation, hands-on support
- Partner with department leads to identify and prioritize high-value use cases
- Make it easy for employees to use AI well within appropriate guardrails
Governance & Responsible Use
- Work closely with the CISO and legal to ensure tools and workflows meet our security and compliance standards
- Define internal AI use guidelines that enable rather than restrict
What You Bring
- 7+ years of experience, with meaningful time spent at the intersection of AI, data, and business operations
- Hands-on experience building with modern AI tools — LLMs, agentic frameworks, workflow automation is a must
- Enough technical depth to prototype independently, with the strategic instinct to prioritize the right problems
- Strong cross-functional communicator — you can work with engineers and explain the "so what" to an executive in the same day
- Comfort operating as a team of one with high autonomy and low structure
- Experience in a regulated or mission-driven environment is a plus
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.