By: Caitlin Barr

Policing technology supplier Mark43 has opened its first UK headquarters in Manchester, hosting Greater Manchester Mayor Andy Burnham, Deputy Mayor Kate Green and senior leaders from Greater Manchester Police (GMP) at the new offices.
The Manchester base marks a significant step for Mark43’s UK operations. The company has been appointed by GMP to deliver a new Records Management System (RMS) and says locating its UK headquarters in the city reflects both the scale of that programme and its longer-term plans in the UK.
Mark43 has already recruited more than 20 staff locally, with further roles planned as the team expands. The company has also announced plans to launch an apprenticeship programme focused on technical skills including AI, cloud-based software and data science, with the aim of supporting police operations and system development.
During the visit, the Mayor and police leaders toured the offices, met staff and received an update on the progress of GMP’s new RMS, which is scheduled to go live in Spring 2027.
Andy Burnham said the decision to base the company in Manchester reflected the region’s strength in digital and technology-led public services.
“Mark43 choosing Greater Manchester for their UK headquarters is a strong vote of confidence in our city region and its future,” he said. “Having a permanent technology base here will support the ongoing transformation of policing in Greater Manchester and bring high-value jobs and new opportunities for apprenticeships and training.”Andy Burnham.
Matt Polega, co-founder, president and UK managing director at Mark43, said the company’s relationship with GMP had been central to the decision.
“Our partnership with GMP is grounded in a shared commitment to delivering the very best technology for policing, developed in close collaboration with the officers and staff who rely on it every day.”Matt Polega.
He added that the company intends to build a long-term presence in the city, both to support GMP and to serve other UK police forces in the future.
GMP’s new RMS is one of the force’s major digital transformation programmes and represents a significant financial investment. The system is intended to modernise how records are managed and accessed, with a focus on improving data quality, operational efficiency and information sharing.
Assistant Chief Officer Dougie Henderson, GMP’s IT and Digital Portfolio Lead, said the company’s decision to locate in Manchester was reassuring given the scale of the programme.
“GMP has made a significant financial commitment to Mark43, working with them to deliver our new RMS, and it’s reassuring to see that commitment echoed in their decision to base themselves in Manchester,” he said.
“We have a considerable amount of work ahead to achieve everything we need with the new RMS, and having Mark43 on our doorstep, both now and after we go live, will be fantastic and a very valuable resource.” ACO Dougie Henderson.
The opening of the Manchester office places Mark43 in close proximity to GMP as the RMS programme moves towards delivery, with both organisations expected to continue working closely in the lead-up to go-live and beyond.
Original Story: https://emergencyservicestimes.com/2026/01/27/mark43-opens-uk-headquarters-in-manchester/

