careers
Solutions Consultant
Location: Remote
Type: Full Time
Mark43 is approved to hire in Canada, the UK, and 45 U.S. states, including Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
At Mark43, our mission is to equip public safety agencies with modern, scalable technology that improves safety and quality of life in the communities they serve. We deliver intuitive software that sets a new standard for the systems first responders depend on every day. Our customers are diverse, and we are committed to building a team that reflects and embraces that diversity in background, perspective, and experience.
We are seeking a Solutions Consultant who thrives on connecting people with purpose-built technology. This role is remote and requires residence on the East Coast. If you enjoy engaging directly with customers, tailoring solutions to complex needs, and showing how modern technology can make a real difference, this role is a strong match for you.
As a key partner to Sales, Product, and Technical Services, you will help agencies evaluate and adopt Mark43. You will be trusted to guide discovery, lead product demonstrations, and shape solution strategies that address agency challenges and goals.
How You Will Make an Impact
- Deliver compelling in-person and virtual demos that clearly show how Mark43 supports police, fire, and emergency services.
- Adapt technical discussions to different audiences, from command staff to front-line responders.
- Partner with Account Executives to uncover agency needs and design solutions that address them.
- Serve as a connector across Sales, Product, and Deployment to ensure accuracy, consistency, and smooth handoffs.
- Draft clear, accurate responses to RFPs, RFIs, and vendor questionnaires.
- Confidently explain Mark43’s architecture, integrations, and implementation approach.
- Capture requirements during discovery and guide integration conversations as prospects move toward deployment.
- Identify and mitigate technical risks early in the evaluation process.
- Share customer feedback with Product and Engineering to influence the roadmap.
- Stay current on platform capabilities and upcoming features to ensure alignment with customer needs.
What You Bring
- 5+ years in a SaaS presales, solutions consulting, or sales engineering role with significant demo experience.
- Background working with government or public safety agencies (CAD or RMS knowledge is a plus).
- Strong communication skills that resonate with both technical and non-technical audiences.
- Confidence presenting to a variety of stakeholders, from IT leadership to sworn officers.
- Familiarity with government procurement cycles and experience responding to RFPs and RFIs.
- Ability to craft persuasive technical content, including proposals and demo narratives.
- Experience building and leading live product demonstrations.
- Highly self-directed with strong follow-through and attention to detail.
- Willingness to travel 50–80% for onsite meetings and demonstrations.
- Bachelor’s degree in Computer Science, Information Systems, Public Safety, or equivalent experience.
What You Can Expect at Mark43
- Work that directly supports first responders and the communities they protect.
- A culture of collaboration, transparency, and shared wins.
- Autonomy to manage your work and make an impact in the field.
- An inclusive, supportive environment that values growth and learning.
- Opportunities for professional advancement in a growing, nationally recognized company.
- Competitive compensation, equity, and full benefits.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.