Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety.
About the 2025 U.S. Public Safety Trends Report
Every year, Mark43 partners with Propeller Insights to survey law enforcement and first responders, providing an exclusive, first-hand look into the evolving landscape of public safety. This year’s report uncovers four critical trends that will shape the future of public safety operations in 2025, equipping agencies with the insights they need to stay ahead.
Featured Use Cases
Albuquerque Police
Fort Myers Police
Montville Police
Berwyn Police
New Orleans Police
Albuquerque Police
Fort Myers Police
Montville Police
Berwyn Police
New Orleans Police
2025 Trends
AI will streamline agency operations and reduce crime
90%
of law enforcement support their agency leveraging AI to improve public safety operations
89%
of law enforcement believe AI would assist their agencies with crime reduction
70%
of first responders state AI has already helped them be more efficient within their roles
Secure technology is key for resilient public safety operations
85%
of first responders believe cyberattacks, power grid failures and natural disasters could overwhelm public safety agencies
64%
of law enforcement have been concerned that their organization’s data could be stolen or victim of ransomware
84%
of law enforcement experienced a cybersecurity issue in the last year
Data will bolster decision-making and community relations
86%
of first responders believe data reporting processes could be improved at their agencies
83%
of first responders think there should be greater crime data and statistics transparency with the public
72%
of law enforcement agencies have a real time crime center, and 92% report they are effective in enhancing first responder and officer response
Comprehensive public safety platforms will power innovation and officer efficiency
99%
of law enforcement said it would be helpful to have a single, consolidated platform that integrates all data sources
88%
of law enforcement believe switching between multiple applications affects their efficiency in completing tasks
76%
of law enforcement have spent more than half of their shifts completing paperwork
Key Takeaways
Accelerating Public Safety with AI
A significant majority of first responders not only support AI integration but also trust their agencies to use it responsibly. Increasing access to AI tools will help agencies tackle challenges like staffing shortages and increasing operational demands.
Cloud-Native Technology is Key For Future Resiliency
First responders fear the increasing rate of cyberattacks, power grid failures, and natural disasters could overwhelm current systems. Cloud-native technology and powerful security tools are critical for maintaining 24/7 connection and protecting critical data.
Reducing Downtime with Integrated Platforms
All-in-one platforms minimize administrative burdens, allowing first responders to spend less time on paperwork or dealing with technological inefficiencies so they can get back into the community helping people.
Designed for Public Safety Leaders Like You
This report is for public safety leaders—Chiefs, CIOs, agency executives, law enforcement officers, and telecommunicators— who are committed to driving innovation and making a real impact in their communities.