At Mark43, interns don’t just observe, they’re embedded into mission-critical work from day one. This summer, Ankita Das joined the Marketing, Communications and Enablement (MCE) team, where she supported initiatives across content strategy, internal enablement, and brand storytelling.
As her internship comes to a close, Ankita reflects on the skills she sharpened, expertise she gained, lessons she learned, and how working at the intersection of mission and messaging reshaped her view of public safety technology.
Getting Started
My first day as an intern at Mark43 ended at Yankee Stadium – literally. There was a company-wide social event that evening, and it gave me a chance to meet people from different teams. As a hybrid workplace, that kind of in-person connection was the perfect way to start my internship. By the end of the night, I already knew some of the people behind the screens.
Learning Public Safety Without a Background
Before joining Mark43, I had no prior experience in public safety or tech. What drew me in was the chance to make an impact and join a mission-driven company, a theme that has guided all my past internships from nonprofits to pharmaceutical advertising.
I’ve always admired the work that police officers do, but I didn’t fully grasp how critical technology is to modern public safety until I joined Mark43. I hadn’t considered that 911 center’s systems could go down, or that outdated software could create real friction in an officer’s day. During intern onboarding, we received in-depth product training on Mark43’s CAD, RMS, and Analytics platforms. Those sessions helped me understand just how deeply our technology supports the day-to-day operations of officers.
A Few Key Highlights:
- Built a content calendar for H2 2025, planning posts across product spotlights, industry events, and moments of recognition. This helped me better understand how to position product functionality in a way that resonates with both current and prospective customers.
- Launched Making Your Mark, a new employee spotlight blog series. I led the intake process and wrote features on teammates across the US and UK, many of whom were former law enforcement or veterans. These conversations illustrated how technology shapes the day-to-day realities of policing and the communities it serves. It was exciting to work on a content series that also supported Mark43’s recruitment efforts.
- Analyzed event performance metrics for conferences like NENA and APCO. Learning how to assess goals, measure outcomes, and draw insights from campaign data underscored the importance of continuously evaluating communications efforts, and adjusting them to improve impact.
Shared Experiences, Different Paths
I also had the opportunity to learn alongside a group of incredibly talented interns, each of us contributing to a different team.
For Aaron Yang, an Android Engineering Intern on the OnScene team, one of the most valuable experiences was working on his first major technical change. He shared that what stood out most was “experiencing software development as a team and learning how to deliver using CI/CD.” The project gave him confidence in his contributions and insight into how engineering teams ship production-ready software at scale.
For others, the mission itself was the anchor. Lily Zheng, a JMS Selene Team & Engineering Intern, shared, “I admire how Mark43’s work directly supports those who serve and impact the lives of communities. As someone who values public safety, especially thinking of my family and grandparents, that mission really resonated with me.” Her reflection showed how the impact of the work extended beyond technology, connecting back to the communities and people we care about.
On the DevEx team, Tanner Gao worked on building a local version of Dev43, a tool designed to support system-level testing. He reflected on how the scope of the project made it feel more impactful than past internship experiences. “I had an internship at a huge company previously, and the impact was much more localized. At Mark43, I felt my impact across the department.” Knowing that his work could eventually support engineering across the company made the experience especially meaningful.
For Kathereen Yang, a Data Engineering Intern, the technical learning and culture went hand in hand. Her work on dashboards to model officer and dispatcher activity challenged her skills, but what stood out most was the support she received: “Despite their own demanding workloads, people prioritized mentorship and made sure I was learning and contributing meaningfully.”
Mark43 gave each of us something distinct. A chance to build, connect, and grow, while contributing to a greater mission. The Mark43 Intern Program offers the opportunity to make a meaningful impact in public safety, with many interns returning as full-time employees.
Interested? Learn more about open roles on the Mark43 Careers Page.
