Product Updates

What's New: Q2 2025 Product Releases

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Computer-Aided Dispatch (CAD)

CAD Logs
Enhance accountability and visibility with automated, time-stamped logs that capture every CAD action for real-time review and historical audit needs.

Record Management System (RMS)

Partial Narrative Sealing
Quickly identify and seal specific court ordered content in a report while preserving access to non-sensitive content

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Booking

Detention Timers
Improve safety and oversight by automating the monitoring and updating of critical, time-sensitive tasks

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Configurable Workflows
Support legal mandates based on specific triggers or conditions to streamline processes and reduce errors during booking

Configurable Dashboards
Define default dashboard views to align priorities and ensure consistency across users

Custody Specific Markers
Highlight risks and improve safety with configurable custody specific flags

Authorization
Enhance security and maintain a clear audit trail of approval by requiring authorized users to enter a unique PIN to perform sensitive actions

Requests Tracking
Improve operational efficiency with a centralized view to monitor, manage, and follow-up on detainee requests

Incident Based Reporting and Grievances
Enhance oversight while seamlessly documenting and managing incidents, disciplinary actions, and grievances directly within Booking

Job Assignments & Trustee Program Management
Replace manual processes and minimize errors by assigning job roles in the system, tracking participation and automating completion of assignments

LiveScan Conflict Resolution
Enhance accuracy and better manage identity discrepancies with the ability to split booking record and link them to a new or existing RMS profile

Property Digital Signatures
Ensure accountability by capturing digital signatures at key points during booking workflows.

Security and Compliance

Mark43 Fortified
​Automated protection and alerting of your users and data on Mark43.

  • Status and Progress: Dashboards show current security and compliance posture and trends over time
  • Detection: Real-time monitoring and alerts inform you instantly of risky behavior and violations
  • Prioritization: Sortable event logs prioritize the most critical issues to address
  • Mitigation: Investigation workflow guides team through steps to mitigate issues. Audit trail ensures compliance and accountability
  • Prevention: SCIM integration automates user provisioning and ensures correct access and privileges