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GovTech: Mark43 Brings ‘Single Source of Truth’ to Liquor Department

The public safety technology provider is supplying Arizona’s liquor licensing agency with tools that include a unified platform. State officials call the move part of their general transformation of their work systems.
Liquor bottles, including Laphroaig 10

Mark43, which sells public safety technology, is supplying records management and other tools to the Arizona agency that oversees about 16,000 liquor licenses in the state.

The Arizona Department of Liquor Licenses and Control, or DLLC, also will use company products that focus on case management, property and evidence and other tasks. The deal involves a mobile app and advanced analytics, too.

The sworn agents of the state liquor agency deal with licensing, compliance checks and evidence management — all of which are also used in the type of policing that most readily comes to mind when people think about law enforcement.

This deal marks the latest upgrade for public safety software, which is also helping to modernize jails and emergency dispatch centersCourts could also provide a big opportunity for such gov tech suppliers.

In the meantime, liquor licensing authorities in Arizona are viewing the deal with Mark43 as a chance to change how the state agency operates, at least according to a statement.

“This is more than just a technology upgrade, it’s a complete transformation of how DLLC operates,” said agency Director Ben Henry in that statement. “Working with Mark43, we are enhancing investigative capabilities, streamlining workflows and ensuring DLLC is recognized as a trusted and leading law enforcement partner.”

The Mark43 technology will allow the agency to unify operations onto a central platform, bringing together various sources of information into what the statement called “a single source of truth.”

The tech also provides real-time access to data, which in turn could result in quicker investigations, according to the statement.

“Having everything in one place will be a game-changer for our team,” said Michael Carpenter, assistant director and chief technology officer of the agency, in the statement.

Original Story: https://www.govtech.com/biz/mark43-brings-single-source-of-truth-to-liquor-department