Mark43 CAD

Faster Responses. Smarter Decisions. Safer Communities.

Modern, cloud-native CAD for law enforcement, fire, and EMS—connects teams, strengthens resilience, and simplifies call intake, dispatch, and field work with a clear, easy-to-use interface.

Accelerate Response Times,
Improve Outcomes

Dispatch is mission-critical and time-sensitive. Mark43 CAD is a cloud-native, multi-discipline system that unifies call intake, recommendations, and unit coordination across law, fire, and EMS—built on the Mark43 Intelligent Platform (RMS, Booking, OnScene, and Insights) and pairing predictive impact analysis with automated response plan execution and human-in-the-loop controls—so agencies move faster, execute consistently, and reduce errors while experienced dispatchers remain firmly in control, keeping responders and communities safer. 

Accelerate response times

Less clicks and streamlined workflows help teams move faster when seconds count.  Human-in-the-loop automation speeds up dispatch while preserving people’s experience and judgment.

Elevate responder safety and outcomes

Deliver the right information at the right moment—unit recommendations, location context, and responder status—so teams act with confidence. 

Increase operational resilience

Rely on cloud-native availability and cybersecurity to keep critical services running, even in extreme situations such as natural and man-made disasters. 

Improve collaboration

Coordinate multi-discipline, multi-agency responses with shared data, unified tools, and seamless communication. 

Why Agencies Choose Mark43 CAD

Cloud-Native Resilience, Security and Compliance
Rely on a secure, highly available, compliant infrastructure that continuously improves—without servers to maintain or software to patch. Your agency gets new capabilities with minimal disruption and zero IT burden.
Open and Integrated by Design
Connect the tools and data your teams depend on—maps, telephony, sensors, records, analytics, and more. Mark43 CAD brings them together to enable smarter workflows, better situational awareness, and safer outcomes.
One Unified Platform
Leverage the Mark43 Intelligent Platform to share critical context across CAD and RMS, unifying end-to-end public safety workflows from dispatch to response, reporting, investigation, booking and analysis. When information flows, decisions get faster, communication gets clearer, and operations become more efficient.
Connected Communications
Keep dispatchers connected in real-time with responders in and out of their units to improve coordination, share context and provide assistance, keeping teams informed, efficient and safe.
Built for People, Not Just Screens
A modern, intuitive, and configurable UX helps call takers, dispatchers, and responders work the way they prefer. Reduce training time, cut cognitive load, and standardize best practices without sacrificing flexibility.
Proven and Trusted
Deployed in agencies of all sizes across jurisdictions, Mark43 CAD supports multi-agency law, fire, and EMS operations with the reliability and trust public safety demands.

Next Generation Dispatch Automation

Mark43 CAD is bringing the future of dispatch to the present—turning agency rules into complete response plans in seconds, previewing operational impact before changes go live, and running automated workflows with human-in-the-loop controls. You get the speed of automation without losing the judgment, experience, and empathy that define great dispatch. 

Intelligent Plan Builder

Rules in, plans out—instantly

Input dozens of plain-language rules grounded in policy, compliance, union agreements, and best practices; Mark43 generates comprehensive response plans automatically.

Predictive impact modeling

See how rule changes will affect staffing, unit recommendations, coverage, and response performance—before you publish.

Transparent, auditable logic

Trace how inputs drive outputs to build understanding, confidence, and trust at go-live and in the moment of dispatch.

Guided optimization

Get recommendations to refine rules and improve outcomes while keeping governance and accountability front and center. 

Automated Response Engine (Human-in-the-Loop)

Automation that accelerates, not replaces

Execute response plans automatically from event inputs, with clear checkpoints for confirm/change/veto.

Preserve human expertise

Keep experienced dispatchers and supervisors in control while removing delays and common sources of error. 

Consistent execution at scale

Standardize best practices across shifts, disciplines, and partner agencies—without slowing anyone down. 

Resources at the Ready

Learn how we improve the quality of life and public safety for communities worldwide.

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